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Travel Insurance Reviews AXA Assistance USA Silver

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. Offering protection for a trip cost up to $10,000, this plan provides protection for your basic travel needs. Coverages provided include trip cancellation and delay, medical benefits, and an optional pre-existing conditions waiver.

To learn more, see the AXA Assistance USA Silver product page.

Customers rated the AXA Assistance USA Silver plan
4.53 out of 5
1,011
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Silver
PLAN WAS NOT USED.
MARJORIE H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 04,2017
The trip included a
cruise
tour
AXA Assistance USA Silver
Didn't need the insurance, but it gives me peace of mind.
Bertha M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
I did not have to use the coverage so I don't know how it would work out if I did.
Cecelia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    We are glad you fortunately didn't experience any challenges during your trip. We hope that having trip coverage helped you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 02,2017
The trip included a
cruise
AXA Assistance USA Silver
I feel like I can't really write a review on something I didn't actually use
Virginia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Oct 02,2017
AXA Assistance USA Silver
Very pleased with the plans and service you offer. Have recommended to many friends.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you (and your Friends!) will consider AXA Assistance USA for future travels.
    Oct 02,2017
The trip included a
tour
AXA Assistance USA Silver
It seems irrelevant to comment when I did not have to use the plan. Often it is when one tries to claim that one discovers the true mettle of the company. But, I needed to buy insurance this time and the terms were what I was looking for.
Tamara B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 02,2017
The trip included a
tour
AXA Assistance USA Silver
So happy with this coverage. My dad was diagnosed with cancer right before our Africa trip and we weren't sure if we would be going. It was a comfort to know we would be covered in case we needed to cancel. Happily, dad has responded to treatment with ongoing success. Would highly recommend this affordable insurance to anyone traveling on a big trip. Happy camper!!!
Lorrie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    First off, it is great to know of the positive outcome with your father. We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 02,2017
AXA Assistance USA Silver
No services were needed but if they had been needed I am quite certain I would have been very pleased with the company as I have used them before.
Kristina P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 02,2017
The trip included a
cruise
AXA Assistance USA Silver
Didn't need to use the insurance fortunately. And I found it easy to study the plans and compare them when I bought it.
Constance C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Oct 02,2017
The trip included a
cruise
AXA Assistance USA Silver
any time you do not have to use insurance its a good thing ...
i'm hoping that if I had to use it , the process would have gone smoothly
Donna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Aug 15,2017
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