Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Need clearer instructions on how to handle an emergency if needed. Do not feel price is equitable since majority of time policy is never used
Cathy R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha FourezGenerali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available before and during your travels. Just give us a call at 800-348-9505.Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have never claimed so no idea how good the insurance is for claims
BALDEV S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use even before your next trip Just give us a call at 800-874-2442.Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thankfully we did not need to file a claim.
However, it was reassuring knowing we had insurance coverage.
However, it was reassuring knowing we had insurance coverage.
Corwyn V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We appreciate your feedback! We're grateful for your support and for your choosing us!Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I did not have a claim, but I called about a question which was answered promptly and completely.
Calvin L. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
That's great to hear! At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I have traveled for pleasure many different places in the world, and I always seem to choose Generali, given the sort of coverage I feel I need. Only once have I needed to file a claim; but when I did, the company was prompt and easy to deal with.
David H. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter and for your loyalty!Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
good coverage, we didn't need any for this trip. Thank you
Sally H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thank you for the review. Your confidence in our services is the best compliment we could ask for!Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Like most/all people, I didn’t expect to use it but I heard enough people say I should have trip coverage that I got it. First time ever as this was a BIG trip. I was very much price shopping so, as your plan looked as good as the others (in my cursory review of the policies) I got yours, based primarily on price. I appreciated the email you sent before I left with emergency contact info. That was a nice touch.
Thomas B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
We had to cancel our trip because of a long weather delay at the beginning. American Airlines refunded our money. Best Western and Enterprise let us cancel the same day without charging us. The only money we lost was for travel insurance. We wonder whether travel insurance is the best for us. We have always gotten it before, but with airlines changing their policies, travel insurance does not seem a necessity.
Paul S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always do your research on these coverages, but I found GGA to be the most cost effective. Would use them again.
Robert F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Going on cruise w family but one person died before going. Have submitted claim over two months ago but they are difficult to communicate with and keep requesting more documentation with limited ways to submit and no person an available by phone or email.
sylvia t. would not
recommend this plan to a friend or relative.
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Angie
Hello Sylvia. We value your feedback. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. We're pleased to advise that your claim has since been finalized and you should have received a phone call from a dedicated team member to further explain the determination. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.
Jun 18,2024