Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
cruise
Generali Global Assistance
Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
The coverage offered was very thorough and all of the coverage I needed was included for a fair price. So I am happy with the price I paid for the coverage I received. Since I did not file a claim, which is a good thing as I had NO travel issues, I can not comment on their customer service and how well they respond to filing a claim and how well they pay out on the promised coverage. I will use them in the future.
Scott F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Generali insurance claims person has not responded to my phone calls today.
Before we sent claim we spoke to two people to make sure that we got a list of needed forms.
Were directied to their website which is very difficult to find what you need.
We had hoped that the company would provide a set of docs. They don't.
We wanted to get this right from the beginning.
We got a letter requesting more.
Tried contacting the case manager all day but she was unresponsive.
Anyhow we trusted you to broker a good product.
This company should not be part of your product line.
Before we sent claim we spoke to two people to make sure that we got a list of needed forms.
Were directied to their website which is very difficult to find what you need.
We had hoped that the company would provide a set of docs. They don't.
We wanted to get this right from the beginning.
We got a letter requesting more.
Tried contacting the case manager all day but she was unresponsive.
Anyhow we trusted you to broker a good product.
This company should not be part of your product line.
edward s. would not
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We value your feedback and apologize for not meeting your expectations. We would be happy to review your experience with you. Please email our marketing team @ [email protected]
We look forward to hearing from you.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
It covered what I was looking for & help me enjoy my trip without fear
Irma W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately I did not have to use coverage. I would suspect the coverage offered would have sufficed if I had to call upon its use.
William M. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available for use even before your trip. Next time, just give us a call at 800-348-9505.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was comforting to have this plan even though I did not need to file a claim.
James C. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
That's great to hear. Thanks for your feedback and purchase!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately, we did not need to file a claim! Therefore, I can't comment on how they would handle a claim. But we had peace of mind knowing that we had coverage for the various parts of our trip.
Debra W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thanks for the feedback. We are pleased that you enjoyed your trip with peace of mind!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I appreciate how easy it was to purchase this plan. I also think the sending of documentation and checking in with me just before departing was reassuring.
Sheryl B. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for the positive rating! We strive to exceed customer satisfaction!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
It's comforting to know you are covered if something unexpected comes up during your vacation. The price is reasonable and knowing you are covered makes it worth while.
Dean D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We're over the moon about your review! It motivates our team to continue delivering top-notch travel protection solutions.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were fortunate and did not need to file a claim...all went well!
Bruce G. would
recommend this plan to a friend or relative.