Travel Insurance Reviews Generali Global Assistance Standard
The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.
To learn more, see the Generali Global Assistance Standard product page.
The trip included a
tour
Generali Global Assistance
Standard
Website was easy to use and documents were accessible immediately after paying. I did not have to make a claim so I cannot comment on how actual coverage compares to what was described in the policy.
Dianne K. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
That's great to hear! Thank you for your positive review!Dec 20,2023
The trip included a
cruise
Generali Global Assistance
Standard
I would give zero stars if that was an option. We had insured our cruise and the flights to and from. The flight to the cruise was cancelled, and after over 2 months of back and forth, the insurance company declined our claim
Susan P. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
The worst travel insurance company EVER! When I realized that the plan did NOT cover complications from normal pregnancy I tried to cancel the plan within the ten day grace period. It took me over 6 hours on the phone, had to file no less than four exception requests which went unanswered for weeks. The time it took to deal with an exception requesting to cancel put me outside the ten day grace period so they refused it again. I cancelled all insurance with them and found a more reputable company.
Josiah W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Angie
We value your feedback, Josiah. We take customer service very seriously and we apologize for not meeting your expectations. Our records indicate your policy was cancelled successfully. If you have any further concerns with this matter, please contact us at 800-348-9505 or via email [email protected] and one of our dedicated customer service team members can assist you.
Dec 11,2023
Generali Global Assistance
Standard
Waste of money, I won’t buy it again.
Wendy W. would not
recommend this plan to a friend or relative.
-
Angie
We value your feedback, Wendy. We apologize for not meeting your expectations. If we can offer any additional assistance, please call us at 800-348-9505 and one of our dedicated customer service team members will be happy to assist you.
Nov 28,2023
The trip included a
cruise
Generali Global Assistance
Standard
A good plan that covered our risks. Luckily we didn't have any claims.
David S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We previously had a really good claim experience with Generali and will always consider them for our travel insurance needs
Deborrah Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Warning: Before purchasing and paying any premium for travel insurance make sure you read the actual policy and review EVERY possible reason that that travel insurance company could use to deny your claim.
Michele S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
Thank you for your feedback, Michele. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and cannot stress enough that it is important to review the coverage details of our plans via the Plan Document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. We have dedicated customer service representatives who can clarify the plan terms and conditions and guide you towards the best coverages. While the plan you purchased includes approximately 20 different covered events that can qualify for Trip Cancellation coverage, the plan is unfortunately unable to provide coverage for every event that might cause you to cancel. If there is something specific that you want to be sure is covered, please reach out to us before you purchase your plan. If you have any further questions, please reach out to us at the phone or email listed above.Nov 03,2023
Generali Global Assistance
Standard
I put yes on the recommendation question reluctantly! Yes because it was easy to get! But no, it is too expensive!
Nathan M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thank goodness we didn't need to file any claim, but felt assured we had enough coverage for our needs.
Hedy L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It is good for providing peace of mind. Just wish it didn't cost so much. Also, glad I didn't have to file a claim
Martin H. would
recommend this plan to a friend or relative.