Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
8,266
ratings and reviews
98%
recommended
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Filed claim
Generali Global Assistance Standard
I was completely disappointed in the exorbitant cost of the travel insurance for my husband and I for our recent trip to Hungary, it was absolutely over the top price-wise to Europe, it wasn't like we were going to Timbuktu or some other third world country. I thought $532.44 was outrageously expensive for this coverage. Is it because we are both in our 70's?? Let me tell you, we are both very healthy older people; I actually run five miles every other day along with other exercises, hence the reason we can travel overseas. When I originally applied for the insurance and read how much it would cost me, I decided to wait until we returned to express my complete displeasure at the cost. In the past, I have used Insure My Trip for travel to Beijing and it was NEVER this expensive. For future travel, I will NOT use this company again for insurance, it was a complete ripoff, nor will I recommend it to family and friends.
Sheila M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Oct 22,2018
The trip included a
cruise
tour
Generali Global Assistance Standard
Home Safe and Sound
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Since I did not have to make a claim, I cannot really review your service.
Margaret M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
All the people I spoke with were easy to work with, professional and very responsive. Will definitely use for insuring our next trip.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It turned out our insured River Cruise in Europe was cancelled 15 days before the departure date due to low water levels in the rivers we wold be traveling on so we didn't use the insurance from Generali. We were able to get full refund of the insurance cost . All correspondence via e-mail with Generali staff and refund of the
cost was done expeditiously and without any problems.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Having had dealing with another insurance company....four of us felt very secure in this coverage and company and we'd use it again should we decide to travel again.
Lorraine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Was diagnosed with pneumonia the day before the flight to Hawaii, luckily I didn’t have to cancel the trip, it was comforting to know that I had trip cancellation with Generali Global Assistance. I wasn’t going to purchase insurance because I felt that my husband and I are in good health, I purchased the coverage at the recommendation of two neighbors. So glad I did. It was definitely worth the price of mind.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Unfortunately, I had to cancel the trip. My claim was processed in a timely manner. I got excellent support from Generali's the agent for filing my claim. I do recommend Generali travel insurance.
Christina M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No claim. No problem. All ok. Thanks.
VINAY P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very Upsetting Day with my flight cancelled (found out after sitting in the airport from 4:15 pm - 7:00pm waiting for the airline counters to open). My claim (Travel Delay) took 4 weeks & check will take another 7-10 business days. Dissatisfied with the plan that I selected for this trip.
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Unfortunately, claims processing does take more time during hurricane season. Nevertheless, we are pleased to hear that you received your claim payment in the mail.
    Oct 17,2018
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