Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
8,021
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Like all insurance policies, this was protection should the unexpected befall us. Thus, it is difficult to fully assess my "satisfaction with the plan" since, fortunately, I did not have to file a claim. But, more important, it provided me with the peace of mind that I needed while traveling in a foreign country.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to use plan so I can't really testify how good it was. Hopefully, if we did have to use plan it would have provided all the protection it said it would.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had to replace my wife with my son prior to the trip. While it was somewhat tedious, I was able to remove my wife from our policy and take out a new policy for my son. The net cost was lower due to the reduction in age. The rep at the company was very helpful.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't need to use the plan we purchased (thank goodness). But, I was pleased with the purchase process and thought that the coverage was good, should we had to use it.
Heather N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My wife fell and injured herself on the way to the airport for our trip. She needed to be hospitalized and so we were unable to make the trip. The injury was covered under the plan and we were eventually paid. To get paid, we had to get doctor's reports and validation of rentals paid directly from the owner of the property even though I had paperwork indicating that the payments I had made were non-refundable. We did get reimbursed, but it took a while. We were glad we had taken out the policy.
Peter T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was shocked to find out our airline delay due to TSA at a connecting airport was not a covered feature. Fortunately, Turkish Airlines re wrote out ticket even though it was not their fault of a missed connection. They were going to charge us $6000 each for a one way ticket from Istanbul to LAX. We were under the impression that this would be a covered feature.
Nancy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to learn of the unfortunate event that occurred during your trip. Unfortunately, no Comprehensive plan will cover a TSA delay as that is not considered a Common Carrier delay. We are pleased to hear that the airline did help you in that instance.

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 25,2018
The trip included a
tour
Generali Global Assistance Standard
It is very hard to review trip insurance when you've never had to use it. It was a good price for what we needed coverage for. I'm assuming it we had to use it everything would be great.
Edward J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to file a claim. We had this insurance for peace of mind.
Raj S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Really am in no position to evaluate the plan since we didn't use it and therefore do not know how reliable it would have been. However, the friend who did recommended it broke her ankle just before departure and was very satisfied with your prompt refund of her expenses. We plan on using you again for our next foreign travel.
Alan Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily didn't have to use it but it was a better price for more coverage than the travel agent's plan offered.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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