Travel Insurance Reviews GoReady
GoReady Insurance, part of the APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. GoReady Insurance clients are serviced by their own Global Assistance Network with offices strategically located in over 40 countries.
Learn more about GoReady Insurance.
The trip included a
cruise
tour
GoReady Insurance
Cruise
so glad I had the insurance and I am even happier that I did not have to use them for any emergencies.
Debra T. would
recommend this plan to a friend or relative.
GoReady Insurance
Cruise
Easy to work with
Fortunately no claims
Will use you again during next trip
Fortunately no claims
Will use you again during next trip
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Cruise
their waiver of pre-existing illness is unique due to the late availability of purchase. spoke to customer service to confirm policy and they were very helpful. fortunately did not have a claim.
Stephen B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
GoReady Insurance
Cruise
I had to contact customer service several times over the Easter holiday. They were excellent and answered all my questions. Very helpful! Thankful we didn't have to use it but it helped to provide peace of mind during these uncertain travel times.
Angel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
GoReady Insurance
Cruise
After this experience, I will never purchase travel insurance ever again. They covered absolutely nothing. It took forever for the review process. The questions asked during the review process didn't make any sense. And after all the deal, they cover absolutely nothing. I'd heard it was a waste of money. I know what they are talking about now.
Joseph V. would not
recommend this plan to a friend or relative.
8 of
10 people found this review helpful
GoReady Insurance
Cruise
My traveling companions cancelled their cruise and we all decided to stay longer in FL. I was disappointed that I could not get another policy for my extended time. This is what I was told. I just don’t understand if I was willing to pay why I wasn’t accommodated.
Marilyn K. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
GoReady Insurance
Cruise
We almost had to use the coverage as my husband was in the hospital for 12 days from complications from routine surgery. But we didn't. I really can't say whether anything was good coverage wise as we didn't use it. But, it was easy to communicate with them. As to price, this is the first time on a trip I had ever gotten insurance and frankly I had sticker price shock. We have had friends who did need to use their insurance and they were glad they had gotten it.
Laurel F. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. We're glad to hear that your husband was well enough to travel to Ecuador.
Sorry about the sticker shock but premiums are generally based on the age of the travelers, trip cost and length of trip.
InsureMyTrip is open 7 days a week and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Feb 04,2020
GoReady Insurance
Cruise
We didn’t have to use the insurance which is what you expect and hope for. But it is nice to know that we have the coverage if we need it.
Robert P. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
When I purchased this policy, it was one of the least expensive of the many that I looked at with comparable coverage so that is why I continue to recommend the April Travel Protection Plan. However, buyer beware that processing times for claims submitted is not efficient or quick as my recent experience shows.
We had a small $120 medical claim for a doctor visit to my hotel room in Germany. I was too sick to leave the room so our B&B contacted a clinic for the doctor to visit me. The Dr. gave me 2 documents, one verifying my personal information, the diagnosis and the amount "liquidated" to pay for the visit and the second one was medical documentation on my condition and treatment given. It took 72 days to get reimbursed on the claim even though all documentation initially requested by the insurer was provided and the claim was filed promptly upon my return. The insurer used a 3rd party processing company which may have slowed everything down. At about 45 days after claim, I called an April customer service representative when I didn't hear anything on the status of the claim. Once that person got involved, it seemed to move the process along or at least to the desk of the 3rd party processor. And if you have any claims make sure you not only keep all receipts and documentation, but those receipts must specifically state the amount billed was "paid", especially if you pay in cash and not by credit card, as we had to do with the Dr visit to our hotel room. The doctor hand wrote the receipt with the amount noted as"liquidated" which wasn't enough proof to them that I had paid. (Doesn't liquidated mean "paid"?) Eventually, it was resolved after the processor contacted the B&B. I assume it was it to "verify" my illness or possibly the requirement that I had to pay in cash? Having said all of the above, I am not sure if the claims processing time or procedures are "par for the course" for travel insurance claims. I am satisfied that the claim was paid, but it took a lot more time, effort and followup than I think it should have on an uncomplicated and small dollar claim.
We had a small $120 medical claim for a doctor visit to my hotel room in Germany. I was too sick to leave the room so our B&B contacted a clinic for the doctor to visit me. The Dr. gave me 2 documents, one verifying my personal information, the diagnosis and the amount "liquidated" to pay for the visit and the second one was medical documentation on my condition and treatment given. It took 72 days to get reimbursed on the claim even though all documentation initially requested by the insurer was provided and the claim was filed promptly upon my return. The insurer used a 3rd party processing company which may have slowed everything down. At about 45 days after claim, I called an April customer service representative when I didn't hear anything on the status of the claim. Once that person got involved, it seemed to move the process along or at least to the desk of the 3rd party processor. And if you have any claims make sure you not only keep all receipts and documentation, but those receipts must specifically state the amount billed was "paid", especially if you pay in cash and not by credit card, as we had to do with the Dr visit to our hotel room. The doctor hand wrote the receipt with the amount noted as"liquidated" which wasn't enough proof to them that I had paid. (Doesn't liquidated mean "paid"?) Eventually, it was resolved after the processor contacted the B&B. I assume it was it to "verify" my illness or possibly the requirement that I had to pay in cash? Having said all of the above, I am not sure if the claims processing time or procedures are "par for the course" for travel insurance claims. I am satisfied that the claim was paid, but it took a lot more time, effort and followup than I think it should have on an uncomplicated and small dollar claim.
Maureen D. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
GoReady Insurance
Choice
We did not need to file any claims but liked knowing we were protected at a reasonable cost.
Dale L. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Claims assistance
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.