Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers rated InsureandGo
4.60 out of 5
873
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
InsureandGo Gold
I came down with pneumonia while on our trip and had to go to an urgent care center for treatment and received several prescriptions. I received payment for all my out of pocket expenses shortly after submitting my claim.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Platinum
InsureandGo was very attentive to my claim. I had developed a non-specific respiratory infection and the ship's infirmary staff took care of it. InsureandGo took care of the bill with no hassle or problems. I would definitely recommend them to others.
Lance W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
We were unable to take the trip to France as planned due to hip replacement surgery but the policy recovered all of our investment and we've scheduled the trip for September.
Gladys C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureandGo Global Platinum
Plan provided much better coverage at a superior price to what was offered through my Travel Agent. All questions about the plan, it purchase and its coverage were promptly handled when InsureandGo was contacted by phone. When claims were filed upon completion of the trip, the documentation requested was reasonable and a very understandable process was in place to complete the filing on line. Within 48 hours of filing the claims I was notified they were in process and one claim was authorized to be paid within 7 days after the claim was filed. The second claim was just over two weeks but that delay was caused by my inability to get documentation from one of my travel vendors. Overall. this was a great company to do business with on the first opportunity I have had to cover an extensive and expensive overseas trip with travel insurance.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Having had a claims experience with another travel insurance company, I cannot praise this one enough in comparison. Response was clear, helpful and timely. The main person I was dealing with was nice and efficient. And the claim was approved in a miraculously short time. Unfortunately, the company is no longer writing travel policies. I hope this is not a permanent decision.
Toni S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
We had the travel experience you never want to have. My husband was in a freak accident in China. Ultimately we used just about every service in our travel insurance policy - medical care, hospitalization, a flight for medical attention and then a flight home, plus claims for reimbursement for accommodations and unused prepaid expenses.
We received other benefits not in listed in the policy. The insurance carrier, InsureandGo, had access to resources which would have been difficult for us to obtain - an English speaking doctor in Hong Kong and ambulance transport from our hotel to the hospital. I don't think we would have found these resources on our own.
At the beginning of our emergency, Insure My Trip contacted us to confirm InsureandGo was in touch with us, a nice touch. We did not have to contact Insure My Trip for assistance while we were overseas or with our claims after we got home, but it was good to know Insure My Trip was there if we needed assistance.
We returned home 4 months ago. My husband is now fully recovered and now we can even think about the next trip.
Brian W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
always use your company, and tell everyone about it. Good deals compared to cruise line companies that want to sell you their insurance.
Jennifer T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Silver
Excellent coverage for the cost.
Raymond K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
Plan was what I needed, good coverage, average price I thank God I didn't have to use it.
Mary Ann L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Price was good but fortunately did not have to use.
Ronald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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