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Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers rated InsureandGo
4.60 out of 5
873
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
InsureandGo Global Platinum
While traveling 15 days in the Mediterranean with little contact with family, purchasing a plan with you eased the anxiety of my traveling. Thank you
Christine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
Didn't use it, fortunately
Harold F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
We didn't have any claims, so I don't have any rating criteria.
Beatrice F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
Lucky for me I really didn't need to use the insurance; was stranded in the Atlanta airport due to bad weather; called the 800 number and was connected to a voice message telling me to call back between 8 AM and 10 PM, it was 11PM at the time; not very helpful; good thing it wasn't a "real" emergency.
Marie B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you encountered inclement weather on your trip. InsureandGo Customer Service/Sales Department is open Monday - Friday from 9 am - 6 pm EST and their Claims Department is open Monday - Friday from 9 am - 5 pm EST. InsureandGo also offers 24/7 emergency travel assistance which can be reached at:

    888-568-5153 (toll free within the U.S.A.)
    305-913-1867 (call collect outside of the U.S.A.)
    Email: assistance@insureandgousa.com

    We would be happy to review with you the potential benefits on your policy resulting from inclement weather. Please call us at 800-487-4722.
    Jul 07,2016
The trip included a
cruise
InsureandGo Global Gold
We did not file a claim so it is difficult to review or recommend the plan.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Silver
I did have to make a claim after the airline was late coming to Buffalo to leave. This caused us to miss our connection in Chicago. While the airline put us up at a hotel, we prepaid the hotel at our final destination. I did have to email the airline to get verification on their letterhead that it was their fault which was no problem. In matter of fact, they gave us $200 vouchers per person. Very satisfied with this plan
Mark T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Thankfully we did not need it!
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
The plan met my needs. I did not need to file a claim, so I cannot comment on the ability to actually perform as promised.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Silver
Good plan that covered my needs. Fortunately no need to file a claim but money well spent for peace of mind.
Louise L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Gold
Insurance package was and is the best travel insurance available. No claim was filed but payments would have been paid directly to the service provider without going through your normal health insurance provider.
Leroy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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