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Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers rated InsureandGo
4.60 out of 5
873
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureandGo Global Gold
Fortunately we didn't need to file an insurance claim, but we always purchase it for peace of mind.
Deborah R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
On my return trip from Toronto ON, my flight to Bangor was cancelled. I was not sure if my insurance would cover a night in a hotel in NYC so did not get a hotel room. Would I have been covered. Delta Airlines cancelled the flight due to weather but others told me the plane was at the airport but Delta did not have a crew and blamed the cancellation on weather. (this was for Sunday, March 20 @ 9:59pm.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was cancelled.

    The InsureandGo Global Silver plan does include a Trip Delay benefit up to 100 USD per day / 250 USD maximum if you are delayed en route to or from the Covered Trip for six (6) or more hours due to a defined Hazard. Covered Expenses for Trip Delay includes additional hotel accommodations, meals, telephone calls and local transportation while you were delayed. Any delay of a Common Carrier (including Inclement Weather) is included in the definition of Hazard.

    Please let us know if you have any questions or concerns by calling us at 800-487-4722.
    Mar 25,2016
InsureandGo Global Silver
We did not need to use it but it was reassuring knowing it was in place.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Platinum
we felt confident in your company covering us if we should need you! thank you for your cost sufficient rates!
Adrian L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
We had to cancel the trip due to an emergency medical situation. We received reimbursement within 7-10 days after providing the requested information, including a medical affidavit signed by the doctor. We were very happy with the customer service and the efficient processing of our claim.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Platinum
Your plans have always been just what we need for travel insurance and assurance that we will be protected for all necessities. As we are advanced in years,coverage becomes more important. What you have offered gives us confidence that we have the necessary coverage to enjoy our travels.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
It always sounds good on paper. How satisfied would I be when I have a claim? Who knows.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
Although I lost hearing aides, found out that they were not covered. I was so disappointed.
Rachel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your hearing aids were misplaced. Unfortunately, hearing aids are excluded in the majority of travel insurance plans. It is very important for travel insurance customers to review the policy exclusions prior to purchasing the plan, or within the review period-refund policy.

    Please let us know if you have any questions or concerns by calling 800-487-4722.
    Mar 19,2016
The trip included a
cruise
tour
InsureandGo Global Silver
Fortunately, we did not have a need to use the coverage. We will purchase the same policy for our next trip.
Maureen G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Our claim was denied and it should not have been and we plan to dispute it. The response from the claims department has been abysmal. Many emails go unanswered and though they claim the denial was issued in February for a December trip, they never sent any information despite numerous follow up requests. When someone from claims finally responded after three follow up emails, the responses were unsatisfactory. I would not recommend this provider at all if you actually want your insurance to get used.
Evan S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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