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Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers who have visited Italy rated InsureandGo
4.55 out of 5
61
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
InsureandGo Global Silver
Thankfully we did not need it!
Jose R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
It felt good knowing I had Insurance coverage on my trip. I will be using you in the future. Thank you.
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Gold
We were unable to take our trip because of an unplanned surgery. We were contacted by the claims department representative in a very timely manner. The claims representative provided their business email and phone information, but never responded to any of my email or phone messages related to completing the claim form and accompanying paperwork. Although that was frustrating, I must have responded satisfactorily to the claims form questions because we received a check for the full amount of our claim in 6 weeks. By the way, I submitted all the claims paperwork as email attachments rather than faxing or mailing between 20 and 30 documents!
Christine A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Thankfully we did not had to use it, but it gave us peace of mind to know that we had it. I will buy it again in my future trips. Great Company. Great Price.
Isaac B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
All I can say is that I did not have to test the ability of the InsureandGo Global Silver plan to perform as promised. All went well but it is reassuring to know that, if needed, the insurance would, hopefully have taken care of the problem. Peace of mind is wonderful.
Sondra K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
With the problem in Paris and the fact I had to change plans in Paris on Sunday and needed to know what assistance and coverage I had if I was delayed. I called on Saturday your 24 hour hotline and was told to call back on Monday. That is not responsible.
Roseanne L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize that you were unable to reach the assistance company on Saturday. We are glad that you contacted us during your trip.
    Dec 03,2015
The trip included a
tour
InsureandGo Global Silver
I can't give much of a review since I didn't need to use it.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Gold
I am very happy that a claim did not need to be filed. Thanks for the option.
Tamara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Unfortunately, due to illness, we had to cancel our trip. InsureandGo made the claim process simple. We provided all the necessary information and the claim was handled quickly and satisfactorily without any problems. Thanks to all.
joan W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Gold
We were concerned only about medical insurance. My husband is on Medicare and couldn't get a straight answer about whether the supplement would cover any injuries. My insurance company was vague, said it would cover 'emergencies'. This policy just bought peace of mind, and as we hiked down a long slippery path in a tiny town in Italy, I kept thinking about how easy it would be to slip and be injured. In Venice, we walked over a million bridges with steps, and the same thought came to mind.
thomas r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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