For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews InsureandGo

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.

Learn more about InsureandGo.

Customers rated InsureandGo
4.60 out of 5
874
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureandGo Global Silver
With the problem in Paris and the fact I had to change plans in Paris on Sunday and needed to know what assistance and coverage I had if I was delayed. I called on Saturday your 24 hour hotline and was told to call back on Monday. That is not responsible.
Roseanne L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize that you were unable to reach the assistance company on Saturday. We are glad that you contacted us during your trip.
    Dec 03,2015
The trip included a
tour
InsureandGo Global Platinum
It is difficult to rate since I had no reason to file a claim, but InsureandGo DID allow me to change the dates of coverage at no additional cost when my original tour was cancelled and re-offered on different dates.
David C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
The people who answered the phone when I selected and paid for the plan were knowledgeable and friendly. They answered the phone promptly, and there was no long menu to go through.
Phyllis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Platinum
Good coverage, but high price.
Joan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
I use InsureMyTrip because I need coverage for pre-existing conditions and they have plans that have it. That is the most important to me.
Ellie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
I provided all the evidence documents from the airport, China Southern Airlines, itemize experience to the claim adjuster, and she denied my claimed due to no receipts. She doesn't understand that in China country most the time they don't provide receipts especially where I bought. Not fair at all, not very satisfied with the service. Rip off system.
Dave T. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for you for feedback on the policy. We are sorry to learn that your luggage was delayed during your trip. The following statement has been issues by InsureandGo:

    "Thank you for your review. We are sorry to hear about your dissatisfaction with regards to your baggage delay claim. Unfortunately, you were unable to provide “proof of loss” including a statement from airline that the baggage was in fact delayed and receipts for necessary personal items that you would have purchased. This is required in order to establish proof that you incurred a loss and have a valid and payable a claim.”
    Dec 10,2015
The trip included a
tour
InsureandGo Global Silver
I can't give much of a review since I didn't need to use it.
Judith T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
The InsureandGo Global Silver plan was easy to set up. I did not have to use it but I would never plan an expensive trip or one to an area far from home without trip insurance. The peace of mind of having the coverage was well worth the small cost of the policy. I have a number of health problems which could have flared up to prevent me going or, worse yet, have flared up while half a world from home. Trip insurance was essential. InsureMyTrip was inexpensive compared to the cost of getting sick overseas.
James Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Gold
I am very happy that a claim did not need to be filed. Thanks for the option.
Tamara F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Unfortunately, due to illness, we had to cancel our trip. InsureandGo made the claim process simple. We provided all the necessary information and the claim was handled quickly and satisfactorily without any problems. Thanks to all.
joan W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Trawick International
    (4.64)
  4. Berkshire Hathaway Travel Protection
    (4.65)
  5. Medjet
    (4.64)
  1. Berkshire Hathaway Travel Protection
    (4.54)
  2. GeoBlue
    (4.51)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. AIG Travel
    (4.32)