I had to make a claim for delayed baggage. I supplied most of the requested documentation with the initial claim and it was paid in full and promptly without requiring any further documentation. I was very satisfied and have purchased a similar policy for next years vacation. My only suggestion for improvement is to allow email and fax to accept larger attachments. I had to split my claim into 4 separate sections and it still would not be accepted by email, and had to send in 4 separate faxes as their was a limit on the size of fax they would accept. That to one side, it was excellent service.
Alison H. would
recommend this plan to a friend or relative.
0 people found this review helpful
Note: This review is for an earlier version of the plan.