The Global Silver plan is the most economical of the three international plans offered by InsureandGo while providing primary emergency medical coverage for trips outside of the U.S.
Plan did not include pre-existing conditions and it was expensive nonetheless! I would not recommend it. If I had known I couldn't get a plan covering pre-existing conditions because I had put down an initial deposit last May, I would not have made that initial deposit.
Mackay C. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The InsureandGo Global Silver plan does offer the preexisting medical condition waiver but only if you purchase the policy within 14 days of your Initial Trip Payment. The premium for Comprehensive plans, which is based on the age of the travelers, trip cost per traveler, length of trip and sometimes destination, does not vary with or without the preexisting medical condition waiver. Some Comprehensive plans offer the waiver if you purchase the plan within 10, 14, 15, 21 or 30 days of your Initial Trip Payment. The number of days depends on the plan you select.
However, we now offer plans that will provide the waiver if you purchase the policy on or before the final payment. However, it would be unlikely for these plans to be less expensive that the plan that you purchased.
It's difficult to rate a plan which was never used. It was purchased to provide peace of mind. Gratefully, no claims will be filed so I cannot honestly rate how satisfied I am.
Catherine L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you very much for providing feedback. Comprehensive policy premiums are based on the ages of the travelers, trip cost and length of trip and sometimes destination. Although you indicated that the premium appeared high, you actually selected the 3rd least expensive plan that included coverage for preexisting medical conditions.
In the future, should you wish our assistance in quoting, please call Customer Care at 800-487-4722.
The price seemed reasonable. Fortunately, we did not need to use the insurance, therefore our rating on satisfaction is not necessarily valid: there was no test of its coverage.
The service representative who helped me choose a plan (over the phone) was very easy to work with, knowledgeable and helpful. Thank you.
Miriam F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We purchased the policy primarily for medical coverage while overseas.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Steven S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. However, we are pleased to learn that your claim was paid. In the future, if you experience an unusual delay in claim status communication, please contact InsureMyTrip and request a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722 or emailing [email protected].
However, we now offer plans that will provide the waiver if you purchase the policy on or before the final payment. However, it would be unlikely for these plans to be less expensive that the plan that you purchased.