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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers who have visited Thailand rated InsureAssist
4.58 out of 5
23
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
InsureAssist TravCan Premier
The InsureAssist plan gave me piece of mind when I was in strange situations and concerned about making some connections, but all went well.
Elise E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
The plan coverage gave me peace of mind, and made my trip more enjoyable knowing if something happened while in Thailand and China I was covered. I plan on using this coverage every time for future travel. Thank you.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
It was a good feeling to know that we would be well covered before and during our trip.
Robert Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I did not file a claim for this trip, but did for my last trip. Excellent service from the claims representative, and received reimbursement check within 2 weeks. I will continue to use InsureAssist for future trips.
Wayne F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Glad I had it, also glad I did not need it. Who knew there were poisonous caterpillars in the Himalayas? I saw a woman airlifted because she touched one, so you never know when you need coverage.
Fred C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
The claim was handled quickly and efficiently!
David F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
I fell and broke a tooth while in a remote and rural area of Thailand just a few days before my planned return to USA. I sent an email claim to Nationwide alerting them that I could not find medical assistance where I was and would get medical/dental attention the very next day that I returned to civilization(USA). I did that and then submitted the paid bill with my claim officially to the carrier. That was just rejected on the grounds that I should have gotten emergency treatment while in Thailand, which I explained was unavailable. That is unreasonable and unfair and was a sour and dissatisfied end to me doing business with you and Nationwide.
Lewis S. would not recommend this plan to a friend or relative.
12 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    I apologize for the inconvenience and your experience on your trip. Unfortunately, claims departments will need proof the incident happened while on your covered trip. If you did not seek treatment of any kind there is no way to certify it happened on your trip.
    Mar 12,2014
InsureAssist TravCan
With good luck on this trip I was happy that I did not have to file a claim!
Fernando B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
I didn't need to use it, but was glad to have it just in case! I know someone who contracted Dengue Fever the day I left Thailand (which means a week in the hospital)... so you never know!
Erin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
What can I say? didn't use any part of the plan. It was good to know there was a $1 million evacuation clause.
Richard W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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