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Travel Insurance Reviews Nationwide Luxury Cruise

The Nationwide Luxury Cruise plan is designed for travlers that will be going on longer, more expensive cruises. Coverages include Trip Cancellation & Interruption, Optional Cancel for Any Reason (if eligible), Medical, Emergency Medical Evacuation, in most states an Itinerary Change Inconvenience benefit and other cruise specific benefits.

To learn more, see the Nationwide Luxury Cruise product page.

Customers rated the Nationwide Mutual Insurance Company Luxury Cruise plan
4.66 out of 5
215
ratings and reviews
98%
recommended
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Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Not the cheapest, but a national well-known name and customized for cruise vacations. We purchased the cruise care Nationwide policy, which we have purchased in the past for other cruises. However, this time the trip was rerouted right before we left. We filed the claim for itinerary change. It was all filed electronically, with an automated response. We didn't hear anything regarding the claim for weeks, so wasn't sure what the status was, which I did not like. But in a few weeks, we received compensation that was exactly as stated in the policy. Other than the lack of status updates, we are very pleased with this policy - will definitely purchase again!
Christina M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are pleased to hear that you received reimbursement under Itinerary Change - Port of Call Change - Prior to Departure 1,250 USD per person. Unique to the Cruise plans in some states, Nationwide offers reimbursement as indicated below:

    "ITINERARY CHANGE"

    "In the event a Cruise makes a Change in Your Trip Itinerary prior to Your actual departure date we will pay up to the Maximum Benefit shown on the Confirmation of Coverage.

    Change in Your Trip Itinerary shall mean the Cruise has a documented change of Port of Call from the scheduled itinerary.

    Verification by the Cruise of the change in the scheduled Trip Itinerary will be necessary for claim payment."

    InsureMyTrip is available for assistance weekdays from 7:00 AM to midnight EST or weekends from 9:00 AM to 9:00 PM EST at 800-487-4722. Our highly trained and competent customer care representatives would be happy to assist you with your quote.
    Apr 09,2019
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Fortunately we did not need to put in a claim this time. In the past Nationwide has been great. I would expect, if we had to put in a claim, it would have been processed as easily as before.
Daniel O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I had to submit a claim due to a death in the family on the day we were leaving for our cruise. I called Nationwide to get the claim form and the representative was very attentive, and pointed out the most important sections to complete fully and accurately for the claims adjuster. Thirteen days after submitting my claim online, I received a phone call to get some additional information. They wanted a copy of the obituary or death certificate. She was able to find the obituary online with my extra information. A week and a half later, I received a full refund in the mail. Very satisfied.
Rosemary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
We had a change in itinerary BEFORE we left for our cruise & submitted a claim with Nationwide Luxury Cruise when we returned from our cruise & they were very prompt in sending us 2 checks for $1250 each.
Juli K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Seemed like the best policy I'd found for a cruise, since it's specifically designed for cruises, & covers everything you need. It was really reasonably priced too with better coverage for a better price than from the cruiseline or my travel agent. I'm going on 2 cruise in the next 12 months, so I'll be buying it again! It would be nice if you could buy it for multiple cruises at a time since one typically needs to book in advance. I'll be on 3 in a 12 month period. But otherwise it was great peace of mind as I didn't need to make a claim.
Carol B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
The plan was easy to purchase and at a more reasonable rate than others I checked. Since I didn't file any claims, I can't comment on how satisfied I might have been with that part of it.
Kenneth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I had this plan at one star because I thought I was not going to get anything for my claim. After a few weeks and insuremytrip stepping in I was able to find out part of my claim was approved. They need to work on communication!
Christopher S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we are sorry to hear that there was miscommunication, we are pleased to hear that Nationwide has confirmed your claim payment.
    Mar 06,2019
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Luckily we did not need to use the plan, but it gave us good peace of mind.
Dana B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
i might have overshot the mark, but I felt pretty secure about the coverage. I’m not sure about the pricing, though.
Kathryn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
It would be nice if the pre-existing purchase deadline could be longer.
Karen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We appreciate your comments. Unlike most Comprehensive plans which require that you purchase your policy within 10 - 21 days (depending on plan) of your initial trip payment, your Nationwide Luxury Cruise plan generously offered the Pre-existing Condition Waiver if you purchased the policy prior to or on the date of your final payment.

    Please feel free to contact us for future reference. Our contact number is 800-487-4722 and we are open 7am to Midnight EST Monday through Friday and 9am to 9pm EST Saturday and Sunday.
    Feb 20,2019
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