Travel Insurance Reviews Nationwide Luxury Cruise

The Nationwide Luxury Cruise plan is designed for travlers that will be going on longer, more expensive cruises. Coverages include Trip Cancellation & Interruption, Optional Cancel for Any Reason (if eligible), Medical, Emergency Medical Evacuation, in most states an Itinerary Change Inconvenience benefit and other cruise specific benefits.

To learn more, see the Nationwide Luxury Cruise product page.

Customers rated the Nationwide Mutual Insurance Company Luxury Cruise plan
4.64 out of 5
159
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Ease of use. Quick answers from customer service will make my decision easier on my next trip
Irene R. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Did not need to use the coverage. I would purchase again. Hopefully never have to use it. However expect it to pay if ever needed.
James W. would recommend this plan to a friend or relative.
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Value
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Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Glad I didn't need to use it😁
Patricia G. would recommend this plan to a friend or relative.
Coverage
Value
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Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
I purchased coverage for both my husband and me. However, he didn't take the trip. I wrote asking for proration of my coverage but you would not refund me any portion of his plan. I was very upset and disappointed with your responses to my request and don't know if I'd use you again.
Darla V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Since you purchased the plan back on 11/16/2017, your 5/23/2018 request for a refund for your husband who decided not to travel was denied since the cancellation request was outside the 10 Day Review Period:

    "All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."

    Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.
    Sep 27,2018
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
This plan covered everything we needed for a wonderful trip. We didn't file a claim because everything went amazingly so I don't know how well their customer service is. Definitely, a worthwhile consideration if planning a trip overseas.
Matthew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We have used you all for years. Thankfully we have never had to claim anything. Its for a piece of mind.
Mary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Like all good insurance you hope you never have to use it. Have piece of mind while traveling that if something happens we are covered. While on this trip an elderly passenger on the trip ended up in the hospital and the hospital was not going to release her (heard the conversation the daughter had with hospital while traveling on the bus) with out a payment of $10,000 being made on a credit card. The daughter had to call the US Embassy for assistance.
Janet B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
I researched other companies but found Nationwide to have the best plan and coverage based on my medical needs.
I am however greatful that I did not have to file a claim . Just knowing that Nationwide was on my side in the event of a crises was very relaxing and I enjoyed my cruise.
David J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
I purchased a Luxury Cruise travel insurance plan with Nationwide through Insuremytrip for a cruise to Alaska in June 2018. Our family vacation included a land tour of Seattle after the cruise. However, as we prepared to disembark the ship I received a call from our veterinarian back home that our dog had to be hospitalized in critical condition. We changed our return flight to fly home immediately, which more than doubled the air fare for our family of four. Sadly, our dog died the next day. I filed a claim for the increased air fare under the trip-interruption benefit of the policy. My original claim was misplaced so I had to re-send it. The full amount of the claim was paid within two weeks thereafter, less than a month after I submitted the original. Everything was done by email and was very simple and quick. After reading so many reviews about poor claims processing by some travel insurers I was prepared for the worst but Nationwide came through, at a time we were still mourning the loss of our beloved pet. I'm planning another trip for the end of 2018 and will insure with Nationwide again. I recommend them without hesitation.
Kenneth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review of your Nationwide Luxury Cruise plan.
    However, we also wish to point out to your fellow travelers, that payment was provided under "Trip Interruption For Any Reason":

    "If You interrupt Your Trip, forty-eight (48) hours or more after Your actual departure date, for any reason not otherwise covered by this Certificate, the Company will reimburse You up to the Maximum Benefit shown on the Confirmation of Coverage for the a) unused portion of the prepaid, forfeited, non-refundable Payments or Deposits You paid for Your Trip;
    b) the airfare paid less the value of applied credit from an unused travel ticket, to return home, join or rejoin the original Land/Sea Arrangements limited to the cost of one- way economy airfare by scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets; provided:
    i. Your premium payment is received prior to or on the date Your final deposit/payment for Your Trip is received and at least thirty (30) days prior to the Scheduled Departure Date; and
    ii. You insure all prepaid Trip costs that are subject to cancellation penalties or restrictions and also insure prior to or on the date Your final payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added to Your Trip."

    Trip Interruption For Any Reason is a benefit that is only available in several Comprehensive plans. Please call us at 800-487-4722 if you wish to quote and purchase a policy.
    Aug 08,2018
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We had a port itinerary change, twice, before our cruise. Called Nationwide, claim form was emailed promptly, with clear instructions on what would be needed to file claim. After sailing, we submitted the claim, and were promptly paid for the full coverage amount listed on the policy. Because of the ease of that claim, we are purchasing this policy again, for our upcoming cruise,
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • ThomasW
    Photo
    Was it just for the itinerary change or for a prepaid excursion?
    What was the reason for the itinerary change?
    Sep 23,2018
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