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Travel Insurance Reviews Nationwide Luxury Cruise

The Nationwide Luxury Cruise plan is designed for travelers that will be going on longer, more expensive cruises. Coverages include Trip Cancellation & Interruption, Optional Cancel for Any Reason (if eligible), Medical, Emergency Medical Evacuation, in most states an Itinerary Change Inconvenience benefit and other cruise specific benefits.

To learn more, see the Nationwide Luxury Cruise product page.

Customers rated the Nationwide Mutual Insurance Company Luxury Cruise plan
4.58 out of 5
310
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Due to an unexpected medical diagnosis and procedure a few weeks before our trip, we had to cancel our cruise vacation. In the many years we've travelled and purchased insurance, this was the first time we ever had to file a claim. We had to file the claim which entailed providing documentation from the doctor as to medical condition, cruise purchase receipt, and proof of cruise cancellation. We were reimbursed in full from Nationwide within 3 weeks from the time we filed the claim. I'm grateful that we purchased the cruise insurance from Nationwide and hope to in the future be healthy to again take the cruise - and would again purchase insurance from Nationwide.
Manny M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Did not need to use the plan but I felt relieved having this coverage for our trip.
Amanda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
The claim process is very cumbersome. There was information that I was asked to provide and I provided what I had and I kept getting the same email asking for the information I already provided. I was asked for information that I did not have as well, such as doctor notes. None was taken by the doctor and I can’t believe for a $101 reimbursement for a $3K policy I paid for, that request is a deal breaker. I suggested a phone call to talk through what I have since emailing was not getting across but I got nowhere with that. I’m very disgusted with how this process is not conducive to provide any level of competent service. I will not use services from this company again nor recommend.
Eryka j. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
incredibly expensive.
Judith S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Nationwide bet that I would not have issues, and I bet that I would. Fortunately, Nationwide won. Therefore I can't rate the product
JOHN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Accidents happen, travel delays happen, things can go missing. I had peace of mind for any unexpected issues because I purchased insurance. A must for any cruise I take.
Brenda P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We ended up having our Haiti day changed to Jamaica at the last minute due to political unrest. Our Aruba & Curacao stops were unchanged. I wish it was easier to understand exactly what coverage I purchased ahead of time. I purchased an additional health policy from GeoBlue because I could not understand completely what medical was included in this plan.
Stamatios S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Luxury Cruise
Our daughter in law became pregnant after we took out this policy and her doctor forbade her from travelling. Nationwide denied the claim. We were denied again when appealing that finding. After asking for their contact for our lawyer, we received payment very quickly. Shame!
Mark L. would not recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
4 months from submitting a claim and still no response
Fred C. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Fortunately I did not have to file a claim so I don’t know how easy that would have been. The filing and paying of a claim is where you get a better sense of the value. The selection and purchase of the coverage was simple and the communication was great. I would definitely recommend.
Terry L. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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