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Travel Insurance Reviews RSA Insurance

RSA Travel Insurance Inc., formerly etfs, is one of Canada’s leading providers of specialized travel and health insurance products and services. RSA Travel Insurance offers a full range of travel and health insurance products to students, groups, individuals and expatriates who are Canadian residents.

Learn more about RSA Travel Insurance.

Customers rated RSA
4.46 out of 5
72
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
RSA Semi Inclusive
I didn't use the plan for claims but it was nice to have it as I have a travel plan through my work but doesn't cover the baggage loss ..so it was good to have this semi inclusive plan..
Azmina D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA Semi Inclusive
We want to alert travelers flying out of Liberia airport in Costa Rica that the price of food and even water is outrageous! We ordered 2 chicken wraps, 2 soft drinks, and a small fry. Cost: $56.80 US.
At Houston airport, 2 chicken wraps and 2 drinks was ONLY $21.00 US.
I felt sorry for young families who had to order a pizza slice for 2 kids since it was only $10.
Should this be the last memory of beautiful and interesting Costa Rica, being ripped off at the departure airport? Don't forget the departure tax of $28 US each. It can now be paid in advance at the bank or at Villa del Sueno Hotel in Playa Hermosa to avoid lineups at the airport.
Diane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA All Inclusive Plan
Been using (and referring others to) this travel insurance for the past few years now and am very satisfied with the prices and the small claim I once had to file.

I found it when it was recommended by Consumer Reports and have not used another since then. It is consistently less costly and - I believe - more forgiving for previous conditions than other plans.
Catherine B. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RSA All Inclusive Plan
We didn't have to use the Plan so it suited us fine
James H. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RSA Semi Inclusive
We didn't have to use the coverage while we were away,thank goodness,but it was reassuring to know it was there if needed.
Will use again.
Glynis B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA Semi Inclusive
The first time I called the person I spoke to was named David. He was very helpful and said I could ensure my flight and theatre tickets. The second time I called back to actually purchase coverage, the person I spoke too said they never cover theatre tickets had never heard of such a thing and everything I questioned him about from my prior conversation seemed to be the wrong information. I thought they would all give me the same info and was not going to insure with your company. I then decided to call back and ask for David specifically and was lucky enough to get to talk to him. He said I could insure my flight and theatre tickets and then quoted me the price that was originally quoted, and I was very happy with his customer service. If I had of spoke to the second gentleman the first time, I would have never insured with your company thinking what I needed, your company could not provide. He made it sound like he had worked with your company a long time but obviously did not know some very important aspects of your insurance policies. I do thank David for his assistance. We had a fabulous trip without incident and did not have to file a claim so cannot comment on that only getting the insurance.
Sandra T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA Semi Inclusive
The insurance gave 'peace of mind' luckily there was no claim and only that would provide the 'proof of the pudding'!!!!!!! See you next time!
Leslie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA All Inclusive Plan
I purchased a travel and medical insurance for my trip to South Africa from Sept 6- Sept 30 2012. I had to extend my trip to South Africa for another 2 weeks, so I called up insuremytrip.ca to have my insurance extended but to my dismay insuremytrip.ca was not willing to extend my insurance.

I am travelling on business that is why it is common for me to extend my date of coverage. I hope that insuremytrip is also flexible enough.

Since I have multiple trips in a year, it would be nice to have a username (and password) for the insuremytrip.ca website so I can just log in and my details will already be there. All I have to specify is my travel dates and the country I am going to. This way, I can also track the insurance that I have purchased for the year.
Gary Andrew V. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    Some of the providers don't allow for extension of a policy once you are on your trip. We are looking into adding user name and password to our website in the future. Thank you.
    Oct 03,2012
RSA All Inclusive Plan
It is difficult to say or give a comment until a claim is made. My concern is what I am really covered for especially in the US. The Dr. here says your fit to travel but what do they say when contacted about a claim.
RAS
Robert S. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RSA All Inclusive Plan
As I am a Canadian, when calling for information at ETFS, there was only 1 person that could answer my questions, as most of the people at ETFS could only give advice to Americans, not Canadians, and at one point she would have to phone me back which she did, promptly. She was not that friendly, but seemed very busy. The rates were very good, though, and I would recommend.
John C. would recommend this plan to a friend or relative.
3 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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