Travel Insurance Reviews Seven Corners Liaison Travel Basic
For people traveling outside their home country but not visiting the United States, the Seven Corners Liaison Travel Basic plan offers medical coverage and emergency services on a trip up to 364 days in length. Options include a medical limit up to $5,000,000, a variable deductible, and hazardous activity coverage. This plan does have a pre-existing condition lookback period of 3 years.
To learn more, see the Seven Corners Liaison Travel Basic product page.
The trip included a
tour
Seven Corners
Liaison Travel Basic
Cost effective. Thanks.
Rebecca A. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
I had a problem buying online so I had to call a representative. The person was nice, polite and helped me right away.
Flavia F. would
recommend this plan to a friend or relative.
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Carol
Thank you for your 5 star rating for your Seven Corners Liaison Travel Economy plan. We are glad to hear that a representative was able to help you with your purchase.Aug 23,2019
Seven Corners
Liaison Travel Basic
Did not file any claims. Our trip went well and had no need. Insurance is always a bit confusing to me (my issue not Seven Corners) I would use Seven corners.
Thanks
Thanks
Tony C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Seven Corners
Liaison Travel Basic
Great plan and company.
Wilbur H. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
First, I will state that Seven Corners paid a claim in 4 figures for me for a trip to Costa Rica; however, securing payment was a lengthy process requiring effort and persistence on my part. I submitted all required documentation within a week of my return. Two months passed without processing; I was told they were behind schedule, and new staff were being hired and trained.
After 3 months, I contacted them and was told there was a delay because dates on the medical bill didn't match. Well, yes, one was the date of service, and one was the date the bill was prepared. My customer service rep understood Spanish and recognized the issue immediately; but for an international insurance company, I'd expect the processing department not to miss basic details like this.
A week later, my claim was processed... for a total of 3 dollars. The processors had assumed I paid my bill in Costa Rican colones, when I had paid in U.S. dollars. Again, this seemed fairly clear from my documentation. If there was any uncertainty, why not reach out to me to confirm? Instead I needed to request another escalation.
This required several calls over several weeks. I was on hold at times for up to 30 minutes. I eventually was referred to a supervisor and promised a callback. When we finally did connect, I was told my claim would be paid in full. I received my payment about 4 months after filing.
As a solo international traveler, I depend on low-cost insurance plans, which I hope never to use, but if I do have to, I hope for a swift response that doesn't put a damper on my travel experience. Based on my experience with Seven Corners, I will not be using them again.
After 3 months, I contacted them and was told there was a delay because dates on the medical bill didn't match. Well, yes, one was the date of service, and one was the date the bill was prepared. My customer service rep understood Spanish and recognized the issue immediately; but for an international insurance company, I'd expect the processing department not to miss basic details like this.
A week later, my claim was processed... for a total of 3 dollars. The processors had assumed I paid my bill in Costa Rican colones, when I had paid in U.S. dollars. Again, this seemed fairly clear from my documentation. If there was any uncertainty, why not reach out to me to confirm? Instead I needed to request another escalation.
This required several calls over several weeks. I was on hold at times for up to 30 minutes. I eventually was referred to a supervisor and promised a callback. When we finally did connect, I was told my claim would be paid in full. I received my payment about 4 months after filing.
As a solo international traveler, I depend on low-cost insurance plans, which I hope never to use, but if I do have to, I hope for a swift response that doesn't put a damper on my travel experience. Based on my experience with Seven Corners, I will not be using them again.
Matthew F. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 07,2019
The trip included a
cruise
tour
Seven Corners
Liaison Travel Basic
Good to know you safe and protected.
Alexey D. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
It was confusing to receive multiple urgent sounding emails before my trip about continuing my coverage, as if I was not covered. Too zealous marketing!!
Rosetta M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Seven Corners
Liaison Travel Basic
I already did recommend the plan to friends traveling abroad. I felt at ease on our cruised knowing that if I needed any medical attention all would be well.
I will certainly use your company again.
I will certainly use your company again.
Antoinette A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Seven Corners
Liaison Travel Basic
I did use the medical center on the cruise ship, but I chose a higher deductible and my expense was less than that, so I did not file a claim. My main reason for getting this insurance was in case of a catastrophe and we needed medical evacuation. So thankful we didn't need to use this coverage.
Paul G. would
recommend this plan to a friend or relative.
Seven Corners
Liaison Travel Basic
Thankfully, I didn’t have to make a claim but definitely would buy again for piece of mind
Susan C. would
recommend this plan to a friend or relative.