Call us

Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers who have visited Israel rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.38 out of 5
26
ratings and reviews
88%
recommended
Sort by
Showing
Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas International
This plan does not work outside the country, you first have to pay yourself, then you may or may not pay me. This plan is a rip off
Lilia R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. In the US you may present your medical identification card to your physician or other health provider who would require minimal, if any, payment up front. However, travel medical insurance is different. First of all, Tokio Marine HCC is not Primary coverage which would pay FIRST before any other collectible insurance. It is Secondary coverage that would reimburse you only after any other Primary collectible insurance has paid the claim and the Primary policies' limits have been exhausted. There is also a Pre-existing Condition exclusion with a 2 year look back period that must be reviewed before Tokio Marine HCC would pay their share of your claim.

    We regret that you were disappointed in the handling of your claim. However, it is important that travelers understand that along with the coverage that your travel medical plan provides, there are also limitations which may be reviewed prior to purchasing your policy.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jul 25,2019
Tokio Marine HCC Medical Insurance Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on this policy.

    We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.

    Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.

    Please feel free to call us with any questions.
    Jul 24,2018
Tokio Marine HCC Medical Insurance Atlas International
It was not necessary to file any claims but the ease of completing forms for coverage and response time for confirmation was excellent!
Samuel G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
TG I haven't had to use the plan - the registration process was reasonable.
MICHAEL N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas International
This plan looked to be very desirable however I did not use it, I actually could have benefited by going for medical attention. My leg hurt and swelled, holding fluid, they were painful and stopped me from doing some things. We had no time for me to seek any medical asisstance. I certainly would refer others to you, I think your rates were good and if my health would have been unbearable to handle, I feel that your company would have been the answer to my problem. Thank you for your email and for being available for my needs.
Judith Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Fortunately, I did not need to use the coverage offered by the policy. As the trip went on, I felt well protected, which was a comforting Relief. It was an extreme pleasure to recieve assistance from, and purchase with your customer service representative.
Rita L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Thankfully, I did not need to make a claim,but I am glad I had your insurance.
Michael R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Yes. I did refer others.
I consider insurance a 'necessary evil', and because my trip to Israel was last minute, I didn't take anything but the 'just in case of emergency' deal. So glad I didn't have to use it, but glad to have it in case of those unexpected crisis situations. Your staff was very helpful and friendly.
Charla A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.63)
  1. Berkshire Hathaway Travel Protection
    (4.70)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.57)
  4. IMT Services
    (4.47)
  5. John Hancock Insurance Agency, Inc.
    (4.46)