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Travel Insurance Reviews Travelex Travel Max

The Travel Max plan offers the highest limits of coverage and the most benefits of the three comprehensive Travelex plans. This plan includes coverages that are optional upgrades on the Travel Basic and Travel Select plans. Coverages include Trip Cancellation and Interruption coverage with an enhanced list of covered perils, along with higher limits of coverage for Travel Baggage, Baggage Delay, Travel Delay, Medical and Emergency Medical Evacuation.

To learn more, see the Travelex Travel Max product page.

Customers rated the Travelex Travel Max plan
4.42 out of 5
256
ratings and reviews
96%
recommended
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Filed claim
Travelex Travel Max
We purchased the "cancel for any reason" and it was a good thing because we had to cancel due to the Zika virus. Once we submitted our claim everything was handled promptly and we received our check within two weeks of filing the last part of the paperwork.
Corinne A. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims
  • Empty Comment
Travelex Travel Max
I always purchase this particular plan. It is a great value and gives me peace of mind.
Shannon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Travelex Travel Max
Because I waited until the day I left to purchase the insurance, my choices were limited and I had to pay more. Next time I will purchase it more in advance.
Shirley R. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Max
Tried to extend coverage because of travel itenerary change. No customer service on weekend. For travel? Service should be 24/7!
michael t. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. Travelex does have 24 hour emergency assistance which includes a number that you are able to call collect when you are outside the US.

    Your plan also does have extension of coverage as follows:
    All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
    If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the Scheduled Return Date. In no event will coverage be extended due to voluntary reasons without prior consent from Travelex Insurance Services.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jun 01,2017
Travelex Travel Max
Luckily, we didn't have to use the plan. We knew that we were probably overinsured but we didn't want to spend any more time researching. This was the rolls royce of travel plans.
Joni M. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims not filed
  • Empty Comment
Travelex Travel Max
This is the second time I bought the Travelex Travel Max plan. Thankfully everything went fine this time but the last time when I bought it in December of last year my flight to London was cancelled and the airlines had to book us on a different flight. Due to this, we missed our hotel stay and also incurred other expenses. Upon return we filed our claim with Travelex and the claim was processed within a matter of days without an issue and the check was mailed to us. I already recommend Travelex insurance to my friends and family and will continue to do so.
Asheesh S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Max
The last day of our trip we found a scratch on our rental car. The rental car agency charged us for the damage and we submitted a claim under the policy purchase through Travelex. Received reimbursement about a month later.

We were please with the result and will purchase this insurance for future trips.
Melinda M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Travelex Travel Max
Had minor issue with delayed baggage claim, due to how British Airways handled matters upon my arrival in Nairobi. I believe the issue was more with B/A than this insurance carrier, but it was inconvenient and I wasn't fully covered for my loss.
Yvonne B. would recommend this plan to a friend or relative.
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Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Max
Recently we bought Travelex Travel Max plan for our trip to London, UK . On the day of the departure, our flight was cancelled due to weather and because of this we missed our non-refundable hotel stay in London as well as had to spend additional money to cover trip cancellation related charges. We immediately called Travelex and their representatives were very helpful in guiding us through the process. Upon returning from our trip we field the claim with Travelex which was processed without any delay. I highly recommend their services.
Asheesh S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
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Value
Satisfaction
Claims
  • Empty Comment
Travelex Travel Max
We buy this plan because Medicare would not cover us outside the US. We are glad we did not have to us the insurance.
Marvin J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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