Travel Insurance Reviews Travelex Travel Select
Travel Select is the highest level plan offered by Travelex, with coverage amounts that fall above the Travelex Basic plan, as well as optional benefits to customize the plan to your specific travel needs. This plan offers primary coverage with no deductibles.
To learn more, see the Travelex Travel Select product page.
Travelex
Travel Select
The process of purchasing was simple. Thankfully, I didn't have to file a claim, so I cannot rate the response to an actual need.
Donna J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Hard to review a service that provides protection for certain events if those events don’t occur and there’s no claim needed. The presumption is that it would do what it’s supposed to do... that’s why it was purchased!
Robert R. would
recommend this plan to a friend or relative.
Travelex
Travel Select
All seemed fine. It seemed like the best plan. I liked that a lot of the important insurance policies were primary not secondary. Never had to use it.
Christopher B. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Why buy trip insurance when you are not going out of the US? Seemed like a fair question to me, but due to the possibility of my work needing me to stay at the last second, I went ahead and got it for a trip to Alaska. Little did I know that a medical event would occur on day two that required multiple ER visits and the need to miss expensive boat excursions.
The whole thing maxed out the deductible on my high-deductible health care plan incurring thousands of dollars of losses not covered by my regular insurance.
This policy covered all my major out of pocket losses and while the trip itself was a loss, we were saved from paying double the cost in unexpected medical losses, too.
They took a few weeks longer than expected to process the claim, but they got it in the end and that is what counts.
The whole thing maxed out the deductible on my high-deductible health care plan incurring thousands of dollars of losses not covered by my regular insurance.
This policy covered all my major out of pocket losses and while the trip itself was a loss, we were saved from paying double the cost in unexpected medical losses, too.
They took a few weeks longer than expected to process the claim, but they got it in the end and that is what counts.
James R. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
Travelex offers an impressively straightforward and easy to read contract.
Michael D. would
recommend this plan to a friend or relative.
Travelex
Travel Select
We did have a claim after being delayed and bumped around because of a weather event. They reimbursed us for all the expenses I claimed very quickly and even nudged me, when I procrastinated filling out the claim form. As with any insurance, you have to submit all your receipts and give an explanation -- which is a bit onerouse -- but I was certainly glad I had purchased the insurance. Would recommend them again.
Emily M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Select
Didn’t need to use it it was real glad I had it. Peace of mind insurance ?
Jordan D. would
recommend this plan to a friend or relative.
Travelex
Travel Select
If time, money and inconvenience does not matter to you, then you don't need travel insurance. That pretty much describes nobody you or I know. This is either business or pleasure for you. When things go wrong, one tends to make decisions under pressure and not always good ones. Bad decisions can be expensive or ruin either a vacation or a business venture. Just having the comfort of being insured reduces the pressure of potential money lost. I will never do major travel without it.
Miles D. would
recommend this plan to a friend or relative.
Travelex
Travel Select
the claim was handled online and very professionally. I had to phone them a couple of times for some input; they were courteous, efficient and knowledgeable.
URSULA L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
I'm very displeased with compensation for missed connections. I've never made a travel insurance claim prior to this, so maybe my expectations are all wrong. Travel insurance apparently offers no benefit for your lost time. My return flight was delayed 3+ hours from Europe, which had a cascade effect in the US, causing an even greater delay. The airline gave me a stand-by ticket and a hotel room. I did not get selected for the first standby flight (there were 20+ people on standby that evening). My flight didn't leave for the final destination until the next day, resulting in a missed work day. What was reimbursed by this insurance plan? Only the ride share to/from the hotel, which was less than $40. What cost me the most money was that lost day of work. The claim took two weeks to resolve.
UPDATE 1: Let me clarify "resolve". Two weeks is when I received the explanation of benefits (EoB). My original review did not account for post-EoB incompetence. I filed on July 11. I was contacted with the EoB two weeks later. Then on July 30 I was contacted that my wire transfer could not complete. The rep didn't know if they needed wire or electronic/paper. There's a difference but rather than be specific, they then offered to transfer using PayPal. They ask which PayPal email. I tell them it's the same email as the claim. That was July 31 and I still have not received compensation. I'll update again when (if?) they can complete the transaction.
UPDATE 2: I received the PayPal transfer on August 13. That's 33 days from my original filing date for compensation totaling less than $35. Choose your plan accordingly, dear shoppers.
UPDATE 1: Let me clarify "resolve". Two weeks is when I received the explanation of benefits (EoB). My original review did not account for post-EoB incompetence. I filed on July 11. I was contacted with the EoB two weeks later. Then on July 30 I was contacted that my wire transfer could not complete. The rep didn't know if they needed wire or electronic/paper. There's a difference but rather than be specific, they then offered to transfer using PayPal. They ask which PayPal email. I tell them it's the same email as the claim. That was July 31 and I still have not received compensation. I'll update again when (if?) they can complete the transaction.
UPDATE 2: I received the PayPal transfer on August 13. That's 33 days from my original filing date for compensation totaling less than $35. Choose your plan accordingly, dear shoppers.
Matthew C. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
"Thank you for taking the time to post your concerns and we are sorry to hear of the frustration you experienced while traveling.
We would like to take this opportunity to explain how the policy offers coverage for the different benefits included. The policy that you purchased is a Named Peril Policy meaning the policy outlines how the coverage and benefits apply in the event that your trip is Delayed, Interrupted, or Cancelled.
Trip Delay offers reimbursement for Reasonable Additional Expenses that are incurred due to a Delay, caused by a covered reason, on your trip. Reasonable Additional Expenses are defined as “…expenses for meals, taxi fares, essential telephone calls, local transportation, and lodging which are necessarily incurred as the result of Trip Delay and which are not provided by the Common Carrier or any other party free of charge.”
We are happy to hear that the airline assisted with your hotel and return flight. In the event that the airline did not provide this help, you would have been eligible for these benefits under the policy. The amount reimbursed, under the policy, is less what is paid out from other travel providers, like the airline. Unfortunately, missing a day of work is not listed as one of the covered reasons for any benefits under any policy.
We appreciate your feedback, in relation to your reimbursement, and we did contact the Claim Administrator on your behalf. The Claim Administrator will take this opportunity to further improve their processes.
We trust that you understand the Claim Administrator’s decision is based on the terms and conditions of the policy and the available information.
Kind Regards,
Amber"