Travel Insurance Reviews Travelex Travel Select
Travel Select is the highest level plan offered by Travelex, with coverage amounts that fall above the Travelex Basic plan, as well as optional benefits to customize the plan to your specific travel needs. This plan offers primary coverage with no deductibles.
To learn more, see the Travelex Travel Select product page.
Travelex
Travel Select
It was always good to have peace of mind that it was there if needed.
JANE O. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
We had some family medical issues that had the potential to cause cancellation of the trip, it was comforting to know we were protected, but we were able to take the trip.
Vicki W. would
recommend this plan to a friend or relative.
Travelex
Travel Select
The policy was reasonably priced, and seemed comprehensive! I would use Travelex again!
Amanda P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
I called Travelex and spoke with a customer service rep who immediately emailed the necessary form and it was simple to complete. Check arrived with a fairly reasonable time. No problems!
Michael C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
Travelex
Travel Select
Easy peasy.
Jeff D. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Travelex did cover a large amount of our claim and were responsive to requests for clarification. That said, the process was very cumbersome. We filled out pages and pages of paperwork to process the claim, which took months, and then they mailed us a check with no explanation. The process was certainly not easy, nor simple, after experiencing an incredible trauma on vacation.
Robert M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that the large majority of your claim was covered. However, we are sorry to learn that you were dissatisfied with the claims process. Typically, Travelex claims department has a reputation for being fair and prompt. In the future, please reach out to InsureMyTrip and request a customer advocate. Our customer advocates can assist customers with submitting claim documentation, and can attempt to expedite the claims process.Mar 18,2015-
AndyK
Thanks to Zac for his advice on contacting a customer advocate.Jan 31,2016
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Travelex
Travel Select
Although ultimately I did not need to file a claim, when our travel plans were delayed by the airline and I phoned the insurer with questions, I felt as though the customer care representative was dismissive and curt with me.
Gregory F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Cindy
We apologize that the customer service you received did not meet your expectations. We have shared your review with Travelex.Feb 24,2015
The trip included a
tour
Travelex
Travel Select
Was comforting to know we had travel insurance should we have needed assistance.
Pattie D. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
I was reasonably happy with this plan, and would recommend it to other travelers. Before my trip, the government issued an advisory against traveling to Kenya. I called Travelex, and discovered that they would not cover us if we decided to cancel, since the terrorist attack prompting the advisory did not occur in a city on our itinerary. That is in the policy, so fair enough, I suppose. We ended up taking the trip, and had no problems in Kenya. However, we missed a connection in London due to inclement weather. We had to pay for food, transportation, and 2 nights at an airport hotel. Plus, we had no baggage, so we had to buy clothes. I called Travelex on our return home to initiate the claim. The representative sent me a form and instructions, and I submitted hotel, food , transportation and clothing receipts. Travelex paid for all but the clothing, and only then let us know that we had to make a separate claim for a baggage delay. I filled out the new form, resubmitted all the clothing receipts, and sure enough, we were reimbursed for the money spent. Everything worked out well in the end, so my only gripe was that the process was slow and had to be repeated, because the representative didn't explain that I would need to make two separate claims.
Jennifer P. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Travelex
Travel Select
Had no claim, therefore no real chance to determine ratings.
Timothy W. would
recommend this plan to a friend or relative.