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Travel Insurance Reviews TravelSafe Basic

Basic is the most economical of the two TravelSafe plans and may be ideal if you are traveling on a budget. Coverages offered include Trip Cancellation and Trip Interruption for basic perils, Baggage, Travel Delay, Medical, and Emergency Medical Evacuation. This plan offers an optional Extended Personal Property Pac, if eligible, which removes exclusions for professional or occupational equipment and some electronics.

To learn more, see the TravelSafe Basic product page.

Customers rated the TravelSafe Basic plan
4.62 out of 5
150
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Basic
This is the first time I've had to file a claim on a travel insurance policy, and all I can say is that it is great until you have to file a claim. At that point, the response time is horrible.

It is interesting that the company took my money in a few seconds via a website. Once I filed a claim, though, everything reverted to paper and snail mail. From the time I first filed my claim that our rental villa had been destroyed by hurricane Irma to the time I finally received my reimbursement was almost two months. That's two months that the company was earning interest on my money while I was paying interest to my credit card company. I realize the hurricanes resulted in many claims during this time - the processing company should hire some temps to help with the workload.
Roger B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for submitting your 5 star review and your comments regarding the claims process. TravelSafe has asked us to thank their customers and express their appreciation for their patience in this lengthy process.

    Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.

    Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.
    Dec 13,2017
The trip included a
cruise
TravelSafe Basic
Have used insure mytrip several times never had need to file claim. Provides peace of mine.
Ronald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Choose this plan when cruising and seems to cover all my concerns
Larry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Felt comfortable knowing that I had a reasonably priced insurance plan for my family when we traveled.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Basic
The great thing is I never needed to file a claim! Always good.
Have used this site for many trips especially for our overseas trips.
With all our trips, we have it but haven't needed to file any claims.
IRENE K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Basic
Did not use....having gave me peace of mind...
June H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
No thank goodness we didn't have to use it ,but its peace of mind to have just in case. Thanks for providing it.
Rickey B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
I base these observations on not having to file a claim. I would hope the company would be trustworthy if a claim were filed.
Chelsea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Good peace of mind for cost charged.
michael c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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