Travel Insurance Reviews TravelSafe Classic Plus
The Classic Plus plan from TravelSafe offers the higher limits and covered perils of the Classic plan, but is set apart by offering Cancel for Any Reason. This plan offers coverage for Baggage, Travel Delay, Medical, Emergency Medical Evacuation, and Accidental Death and Dismemberment as well as a few other highlighted coverages: Missed Connection coverage, Non-Medical Emergency Evacuation, and a Pre-Existing Condition Waiver
To learn more, see the TravelSafe Classic Plus product page.
TravelSafe
Classic Plus
The claim service was very slow. Part of what we submitted was denied without citing the specific policy provision relied upon for denial.
Roberta B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Classic Plus
Just glad we didn't need to use!
Elaine S. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
TravelSafe uses TripMate to process its claims and TripMate is an incredibly frustrating company to work with. They communicate poorly and do not use email. Your claim status on their website is vague; you must call them to get additional information. I faxed the same claim to them 4 times; each time they asked for information I had already sent. It is difficult to get through on their phone lines and if you leave a message, it will likely not be returned. It took over 4 months to get fully reimbursed, which is ridiculous. I suggest finding insurance elsewhere unless you are endlessly patient.
Susie S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Zac
Thank you for your feedback on the policy. In the future, if you experience an issue with a claim, please request a Customer Advocate. InsureMyTrip Customer Advocates make a concerted effort to facilitate communication between the customer and insurance provider, and expedite the claims process. To request a Customer Advocate, you may call us at 800-487-4722 or email us at [email protected].Nov 14,2016
The trip included a
cruise
tour
TravelSafe
Classic Plus
Our grandson contracted the norovirus while on our cruise. He went to the emergency room in Miami upon disembarking. His regular health insurance plan has a $150 deductible for ER visits. TravelSafe reimbursed the cost of the ER deductible. I found it odd that TravelSafe required us to submit a copy of our credit card statement as proof that we paid for the policy. I would have expected them to already know if the premium was paid. But they reimbursed the $150 without any problems. We would use them again.
Michael P. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your comment. We are pleased to hear that you received your reimbursement. As for the company's request for a copy of your credit card statement, proof of payment is required by all carriers including TravelSafe if you wish to receive reimbursement.Sep 29,2016
TravelSafe
Classic Plus
Yes, it was an extra cost ot a vacation, but gave peace of mind for a gulf of FL trip during hurricane system. Will purchase again.
Mark K. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic Plus
Thank goodness I didn't have to use the coverage. I have purchased this same policy for several international trips. Though I have never had to use it, it does give me peace of mind knowing I have it if I ever do. I will continue to purchase on next trips.
Philip M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
TravelSafe
Classic Plus
It is better to have it and not need it, than to need it and not have it; or so the saying goes.
We did not need it but thanks to the rep who provided advice when it began looking for travel insurance.
We did not need it but thanks to the rep who provided advice when it began looking for travel insurance.
Steven C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic Plus
I had to beg you to change the location we were going to. After threats to go on Social Media, you finally decided to honor my insurance. I will never use your company again.
Sharon K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you for your comments to assist your fellow travelers.
We would also like to apologize for the unfortunate circumstances that led up to this review. When you notified us to revise your policy to cover a different trip, we followed TravelSafe's standard procedure for transferring coverage which included advising TravelSafe that you incurred a penalty. TravelSafe, along with most of our companies, reserves the right to decline to cover the new trip if there were any penalties so they declined with no offer to refund your premium. However, you diligently pursued coverage and TravelSafe agreed to cover your trip.
Once again, our apologies for the difficulties that arose.Jul 28,2016
TravelSafe
Classic Plus
The website was easy to use to find a plan that fit my needs. No way to know complete satisfaction unless you file a claim. Glad I didn't have to file a claim.
Kevin N. would
recommend this plan to a friend or relative.
TravelSafe
Classic Plus
Didn't need.
Christopher C. would not
recommend this plan to a friend or relative.
As you requested, we did follow up on the unpaid portion of your claim. Under Trip Interruption you were eligible to receive reimbursement for the unused portion of your prepaid non-refundable accommodations and “Additional Transportation Cost†which “means the actual cost incurred for one way Economy Transportation by Common Carrier reduced by the value of an unused travel ticketâ€.
Mileage reimbursement for use of your own vehicle was not a covered expense so you did not receive reimbursement for that portion of your claim.
Thank you for submitting your comments. Your participation provides valuable information to future travelers.