Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers rated the TravelSafe Classic plan
4.56 out of 5
892
ratings and reviews
97%
recommended
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Cruise
Filed claim
TravelSafe Classic
Travel insurance seems like a good idea but what good is it when you can't get a call through when you need help? My flight was canceled due to weather. With help from the airline I was able to find a flight to the same destination from a "nearby" airport. However, that would have left my car at an airport far away from my return flight. I wanted to find out if they would cover transportation to get me back home. When I tried to call Travel Safe they were unable to take my call due to the high volume of calls they were receiving. I left a message as requested but never got a call back the next day as promised ...or ever. I ended up getting friends to drive us to and from the airports so we wouldn't have our car stranded. I didn't file a claim because I couldn't get through to a representative in a timely fashion. Travel Safe, there was plenty of warning that weather was going to cause delays and cancellations - you need more staff to handle the phones at these times!
Cynthia P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
As with any insurance, if you don't use it you have had a great time.
Rudolf K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Would love to have a vinciergr service to help with arrangements prior and post arrival. These arrangements could be basic phone calls or more complex help.
Leslie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Although not all our plans offered "concierge services", there are many plans that did offer assistance with planning your travel.

    Your plan, the TravelSafe Classic plan, offered "One Call Concierge Services which included:
    • Restaurant, shopping, hotel recommendations/reservations
    • Local transport (rental car, limousine, etc.) information and reservations
    • Sporting, theatre, night life and event information (sports scores, stock quotes, gift suggestions, etc.), recommendations and ticketing
    • Golf course information, referrals, recommendations and tee times
    • Tracking and assisting with the return of lost or delayed baggage.

    TravelSafe also offered "One Call Business Services" that included:
    • emergency correspondence and business communication assistance
    • assistance with locating available business services such as: express/
    overnight delivery sites, internet cafes, print/copy services
    • assistance with or arrangements for telephone and web conferencing
    • emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
    • real time weather, travel delay and flight status information
    • worldwide business directory service for equipment repair or replacement, warranty service, etc.
    • emergency travel arrangements.

    This information would have been available to you by clicking on "View Certificate" when you compared quote(s). Or, if you preferred, you are always welcome to call customer care at 800-487-4722 for assistance.
    Feb 08,2017
The trip included a
cruise
TravelSafe Classic
I did not file a claim but I was happy with the benefits offered by the policy at a reasonable price.
Philip M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Fortunately, we did not need to file a claim with our travel insurance, however, we do get a great peace of mind in having it in place in case there were any mishaps.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
This insurance provided significant peace of mind. We travelled in the Far East knowing that if there was a medical emergency. We were covered. Well worth the small premium we paid,
Frank B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Plan seemed to have everything I wanted. Documents outlining what was and was not covered were more clear than other insurers, but there was still room for improvement in the clarity of coverage documents.
Elliot C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
No travel issues on my trip to Iceland & Sweden, so no need to use this policy. But it was nice to know that I had a back up plan if things went sour.
Shelby B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Plan was fine. Response time and customer service was poor at best once claim was filed.
Brendan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
TravelSafe Classic
Did not need to use plan so unsure of how well it would work if needed.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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