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Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers who have visited the Dominican Republic rated the TravelSafe Classic plan
4.61 out of 5
27
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
TravelSafe Classic
Thanks for providing me with insurance for my trip. It was a pleasure dealing with your company. I would recommend your company and will definitely use this company again.
Karen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
Horrendous Customer Service when we tried to file a claim. They lose documents, don't follow, up, come up with excuses, etc. For a Simple $250 Medical Reimbursement they have been giving us the run around for almost 4 months. The claim could not be more simple (Dr. visit on a policy with Primary Coverage). Claim was finally paid when said we would contact the State Insurance Commissioner Beware if you need to use this company. I'd recommend staying away
Michael K. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Mike
    Photo
    Thank you for your feedback. We have received the following response from TravelSafe:

    Dear Michael,

    Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.

    As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.

    We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.

    Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.

    Sincerely,

    Amanda H. from Team TravelSafe
    May 07,2018
TravelSafe Classic
Great piece of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Thankfully didn't need it, but hurricane Maria gave us a scare!
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Zachary was very helpful, and chose a great insurance plan, TravelSafe Classic, for us!
Solomon D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • AnamZ
    Photo
    Awesome thanks for sharing this.
    http://www.insurancegala.com/quad-bike-insurance/
    Jul 12,2016
TravelSafe Classic
Great Customer Service! Very happy to know there is a trustworthy company. Would definitely purchase again for another vacation and would highly recommend to friends and family.
Kathryn P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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