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Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers rated the TravelSafe Classic plan
4.54 out of 5
1,374
ratings and reviews
96%
recommended
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Cruise
Filed claim
TravelSafe Classic
Once my completed documentation had been submitted, it took more than EIGHT WEEKS to process my claim (all that time without me being asked to submit any additional documentation). I tried to call the company about the delay, but got put on hold for a long time and finally gave up. I will say that they finally reimbursed me for the amount of my request and didn't deny any of my claim. Because of the nature of my injury, I also had a claim for a later trip with different insurer - it took that company THREE DAYS from the time of my electronic submission to notification of approval of the claim and then another four days to receive the refund, for a total of one week.
Sarah S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 19,2017
TravelSafe Classic
My wife had to extend her trip by 1 week due to unforeseen medical issues experienced by her mother. Contacted a representative to see if she could extend coverage and was told no with no explanation. Was prepared to pay but had to risk a week with no coverage.
Robert N. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We are very sorry to hear that your wife had to extend her trip by one week due to her mother's illness. Unfortunately Comprehensive plans, such as the TravelSafe Classic, will not allow you to extend the policy beyond the expiration date once you are already on your trip.

    We are sorry for this inconvenience. In the future, you may wish to call InsureMyTrip at (800) 487-4722 for other options.
    Oct 11,2017
The trip included a
tour
TravelSafe Classic
Thankfully didn't need it, but hurricane Maria gave us a scare!
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Proof of service, reliability, and support unfortunately come to light only after an incident. Fortunately I did not have to file a claim. Although I see the need for travel/trip insurance I would like to see reviews from people who actually had to file a claim with Travel Safe Classic Plan to see what help and support was provided and how fast before writing a good or bad review.
michael r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We have reviews for the TravelSafe Classic plan on our website and you can filter them by the travelers that had to file a claim. If you have any questions feel free to call us at 800-487-4722, a licensed representative would be happy to assist you.
    Oct 09,2017
The trip included a
tour
TravelSafe Classic
Although we did not need to file a claim, it gave us great peace of mind knowing that we had the coverage we wanted at a good price, just in case of problems.
Mary D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
You should all know the story by now -- I had to cancel for work reasons and you would not cover my airfare costs. You denied my claim and denied my request for partial reimbursement. I would never use you again.
Cathy F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for your feedback on this plan.

    The TravelSafe Classic policy automatically includes the Cancel For Work Reasons rider which provides Trip Cancellation and Trip Interruption coverage in the event your approved time off is revoked from your employer.

    "You, Your Traveling Companion or a Family Member traveling with You is required to work during Your Trip. A written statement by an unrelated company official and/or the human resources department demonstrating revocation of previously approved time off will be required. You, Your Traveling Companion or Family Member cannot be a company owner or partner;"

    Please feel free to contact us at 1-800-487-4722 if you have any further questions or concerns.

    Oct 06,2017
TravelSafe Classic
Was nice to have the coverage for a reasonable price.
david l. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We have used 'InsureMyTrip' for many years for our cruise travel insurance company and have been pleased. This year we had to cancel a cruise and filing a claim, "Trip Cancellation Claim ID 6336742", was a horrible experence! I only asked for a mere $596 refund! Trip Mate was handling the claim here in Kansas City, MO and I sent the necessary paperwork at the end of May. Time dragged on and on, and finally they indicated they transferred my claim to another 'agency' and lost all my documentation. I had to re-send paperwork two more times, talk to a respresentative several times, and it took until August to actually receive the insurance claim money! This whole insurance processing department appeared inexperienced and and inadpt at processing a claim. It is doubtful we will use your insurance company again!
Elaine G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 09,2017
The trip included a
cruise
TravelSafe Classic
We did not have to file a claim but it provides good peace of mind in case something does come up unexpectedly.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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