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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have visited Aruba rated TripAssure
4.59 out of 5
14
ratings and reviews
92%
recommended
Sort by
Cruise
Filed claim
TripAssure Advantage Bridge
I was not seeking coverage for trip cancellation etc but rather just medical coverage in the event I needed emergency care while in Aruba. The coverage I chose did just that and the cost was reasonable. Excellent company; excellent choices.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
am going on another cruise in Feb 2020 will purchase another plan for then also
Kevin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Bridge
I paid a bit over $300 for the plan. I filed a $100 claim immediately and provided all of the records requested, upon return from the trip. It took over a year to get it paid. 12 months! Their claim process is terrible. The phone hours are not convenient, and if someone picks up the phone, the most they had done was sent an internal memo to the claims processor -- I could never get to speak with anyone who was actually processing my claim.
isaac r. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for advising us about your recent experience with the TripAssure claims process. We agree that it should never take a year to complete such a small claim.

    We certainly hope that you will decide to use insureMyTrip services again, but please remember our promise to assign a claims advocate who can expedite and assist you in the claims process.
    Dec 20,2018
  • Katherine Burton
    TripAssure
    Photo
    Hi Carol, We are very sorry to hear about your experience. Please know that this is not the service we aim to provide, and if we can help you in the future, we can assure you that we will do everything we can to do that.
    Dec 27,2018
TripAssure Advantage Asset Plus
It was very regretful to cancel my trip to visit my parents in Venezuela; the country's government has made it hard for travel. The only comfort I had was to have our trip reimbursed for different travel dates, hopefully soon in the future. M.H. Ross refunded the trip cost as promised, and in a timely manner. This is a reputable insurance company, and I would recommend them. Hopefully, you won't need to cancel your trip, but rest assured that you are in safe hands if you purchased Cancel For Any Reason coverage.
Jose d. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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