Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have visited the Caribbean rated TripAssure
4.72 out of 5
114
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
TripAssure Advantage Asset
Took 3 months to process a small claim. Had to call a few times to see what was taking so long and then it would move along again in the process.
Lynn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates” will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.

    Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.
    Apr 06,2018
The trip included a
cruise
TripAssure Advantage Bridge
It is always comforting to know I am protected, if needed.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Though not used, having this travel insurance brought such a peace of mind during our trip. Highly recommend!
Karl H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Bridge
As always, ordering and customer support great.

Always happy to buy insurance and never have to use it..
Burris M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
We had to change our trip at the last minute and they worked with us to get everything transferred to the new dates. Have not filed a claim so I can not comment on that.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset Plus
Great coverage for the premium and even though i didnt have to file a claim, the plan provided me with piece of mind.
Thank you!
Ryan T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TripAssure Advantage Asset
I didn't have to file a claim, so it's impossible to tell if everything would have been covered or if I was completely satisfied with this plan. For just having insurance in case something happened, it worked out fine.
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Due to relocating with work, we needed to file a claim with MH Ross. The process to open the claim was painless, and I submitted the requested documents to claim $400 total for rebooking fees for the airline tickets. Although I submitted the documents to prove the airline tickets were apart of the trip, MH Ross requested them a second time, delaying the payout of the claim.

Once they had the documents a second time they paid out quickly. As far as an insurance company goes, they did alright. Since I know how their process works and that they will actually pay out, I will continue to buy future policies from them.
Scott W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
This was our second time to purchase this plan. We did not file a claim on this trip but we did on a previous trip two months prior when my husband had an ER visit in Mexico. While we did have to show an amazing amount of proof and receipts for that visit we were reimbursed for the full amount of the ER visit in about 2 months. I would recommend this company and encourage you to save all receipts including credit card statements to prove you actually purchased insurance through M.H. Ross.
David T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Didn't think i would need to use it, but it turned out I did and the process was very smooth. I just sent in the receipts along with the form and the check was in the mail in a short period of time. Will use them again for our future trips and will recommend them to all our friends and family.
Randi P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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