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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers rated TripAssure
4.53 out of 5
1,289
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
TripAssure Advantage Bridge
I was able to travel with 100% peace of mind.
Dorothy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Bridge
Usually start with your site for trip insurance. Very informative.
LOUIS S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TripAssure Advantage Asset
The insuremytrip.com website made it very easy to obtain the insurance that I wanted. The policy I ultimately selected was written in plain English and was understandable, unlike some other policies I have read. The only suggestion I would make is to allow for customizable insurance amounts. IOW, I would like to be able to select the dollar amount I want covered as opposed to entering in the full cost of the trip. The policy I chose allowed you to enter a lower dollar amount with the understanding that they would provide coverage only up to that amount. Other policies were not that flexible and required that you insure the full cost of the trip otherwise they could reject any claim. The problem for me was that my full trip amount was $2066 and there was a substantial increase in premium once the coverage exceeded $2000. It appears that insurers base the premium on a grid basis. IOW, the premium is $X dollars if the insured amount is between $1,000 and $2,000, and then it increases substantially if the trip amount is from $2,001 to say, $3,000. So, an extra one dollar of coverage (from $2,000 to $2,001) can increase the premium a lot. At least that is what seemed to occur with my trip. So I just entered an amount slightly lesser than the full cost of my trip and obtained a premium that was about 50% less. I would recommend that a premium calculation formula be used based on the actual dollar value of the trip for all insurers.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TripAssure Advantage Bridge
I was not seeking coverage for trip cancellation etc but rather just medical coverage in the event I needed emergency care while in Aruba. The coverage I chose did just that and the cost was reasonable. Excellent company; excellent choices.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TripAssure Advantage Asset
My family’s trip was trouble free. I had no need to file a claim. But the insurance I bought from insuremytrip was priced reasonably and provided peace of mind.
Steven C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Asset
Didn't have to use the insurance, but it provided piece of mind to us knowing we were covered for our cruise.
Frank Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TripAssure Advantage Bridge
I always insure my travels. Have never had to file a claim but feel I will be satisfied if I need to.
darrell b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
am going on another cruise in Feb 2020 will purchase another plan for then also
Kevin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
The claim was for travel delay due to a cancelled flight on the return trip home. The flight was re-booked for the next day, so had to stay at a hotel and purchase 2 meals (dinner and next day lunch). I never communicated directly with anyone at TripAssure about my claim. When submitting the claim through their website, I selected the option to handle communication electronically (instead of snail mail), filled out the claim form, and attached copies of documentation about cancelled flight and receipts for hotel, meals and parking one extra day. Promptly received a confirmation email that documentation was received. After waiting one month, received another email to reimburse all expenses except the parking (not covered, although "local transportation" would be covered). The reimbursement came in the form of an e-check, linked to the email, to print on my own printer and deposit at my bank.

When the flight was cancelled, a call to "One Call" travel assistance from the airport turned out to be useless to ask if insurance would cover the expenses for travel delay. They did not know anything about the policy and started reading it over the phone. I did not ask "One Call" for any other assistance, so don't know if they would be helpful otherwise.
Terry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for providing your detailed review of the handling of your claim.
    Although the company does provide 24 hour worldwide travel assistance services, One Call is not authorized to confirm coverage but they can review your policy terms to advise where coverage may be found in the policy.

    We invite you to call us at 800-487-4722, if you have any questions or concerns.
    Mar 15,2019
The trip included a
cruise
TripAssure Advantage Bridge
I did not have to use my trip insurance, so I cannot provide a review on how easy or hard it would be to file a claim and get reimbursement, but the coverage offered and the price were satisfactory.
Diana H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Katherine Burton
    TripAssure
    Photo
    Thank you for the review. If you have any coverage questions or need any help in the future, we're here to help.
    Mar 14,2019
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