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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers rated TripAssure
4.53 out of 5
1,322
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
TripAssure Advantage Asset
The claim was for travel delay due to a cancelled flight on the return trip home. The flight was re-booked for the next day, so had to stay at a hotel and purchase 2 meals (dinner and next day lunch). I never communicated directly with anyone at TripAssure about my claim. When submitting the claim through their website, I selected the option to handle communication electronically (instead of snail mail), filled out the claim form, and attached copies of documentation about cancelled flight and receipts for hotel, meals and parking one extra day. Promptly received a confirmation email that documentation was received. After waiting one month, received another email to reimburse all expenses except the parking (not covered, although "local transportation" would be covered). The reimbursement came in the form of an e-check, linked to the email, to print on my own printer and deposit at my bank.

When the flight was cancelled, a call to "One Call" travel assistance from the airport turned out to be useless to ask if insurance would cover the expenses for travel delay. They did not know anything about the policy and started reading it over the phone. I did not ask "One Call" for any other assistance, so don't know if they would be helpful otherwise.
Terry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for providing your detailed review of the handling of your claim.
    Although the company does provide 24 hour worldwide travel assistance services, One Call is not authorized to confirm coverage but they can review your policy terms to advise where coverage may be found in the policy.

    We invite you to call us at 800-487-4722, if you have any questions or concerns.
    Mar 15,2019
The trip included a
cruise
TripAssure Advantage Bridge
I did not have to use my trip insurance, so I cannot provide a review on how easy or hard it would be to file a claim and get reimbursement, but the coverage offered and the price were satisfactory.
Diana H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Katherine Burton
    TripAssure
    Photo
    Thank you for the review. If you have any coverage questions or need any help in the future, we're here to help.
    Mar 14,2019
TripAssure Advantage Asset
I don't even know what I bought! I didn't have time to research all of the companies or each plan all of the companies offer. I bought this plan because my friend did. LUCKILY, I did not have to use the plan!!
Steven W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your review. We hope you had a safe and enjoyable trip. You and your friend both purchased a benefit rich policy. In the future if you would like assistance purchasing a policy or understanding plan benefits, please call us at 800-487-4722.
    Mar 11,2019
The trip included a
tour
TripAssure Advantage Asset
Fortunately didn’t have to use it. But I like the coverage in case of some event.
But definitely will use in the future
Miguel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Although I did not need to use my travel policy, on paper the insurance coverage was what I needed. The price was very good. The purchase process worked seamlessly. I would use Insuremytrip and buy TripAssure again.
Nancy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thanks for leaving a review! Should you need any assistance in the future, we're happy to help!
    Mar 04,2019
The trip included a
cruise
TripAssure Advantage Asset
Even though I have never had to file a claim, we always get travel insurance when we go on a major trip or cruise. It simply gives us peace of mind in the event something happens that we end up having to cancel because of work or illness. It also gives us peace of mind during our trip knowing we have the insurance in case something happens during our trip.
Martha M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank for taking the time to leave a review. Should you ever need any assistance in the future, please let us know!
    Feb 27,2019
The trip included a
cruise
TripAssure Advantage Bridge
Unsure at this point as the claim has not been settled.
Hunter S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Katherine Burton
    TripAssure
    Photo
    Hi! We would be happy to check the claim status for you. Can you please provide us with your claim ID number and we can look into it right away. Thanks!
    Feb 16,2019
The trip included a
cruise
TripAssure Advantage Bridge
We did not have a claim, but we were very happy with the plan's coverage and cost.
Stanley E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thanks for the review! If you need any help in the future, we're here to help!
    Feb 01,2019
The trip included a
tour
TripAssure Advantage Bridge
It's difficult to provide an adequate review when I didn't have to make any claims! As always, Insure My Trip staff were excellent in providing information to permit me to choose the coverage I wanted.
Rosemary C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank you for the review. We agree with you about the Insure My Trip team, too! If you need any help in the future, please don't hesitate to ask.
    Jan 31,2019
TripAssure Advantage Bridge
We appreciated the assistance provided by Insure My Trip to purchase coverage. Thankfully we didn’t need to use the insurance. We can’t comment on how well the plan we purchased would have handled a claim.
Eleanor B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank you for leaving a review! Isn't the Insure My Trip team great? If you need any help in the future, we're here to help.
    Jan 31,2019
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