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Travel Insurance Reviews TruTravel Insurance

TruTravel plans are constructed by Meridian Management Group, LLC, a leading developer of travel and specialty health insurance related products and services since 1999. Their experience in the travel insurance industry has helped them to develop plans offering coverage for concerns that travelers typically face.

Customers who have visited Italy rated TruTravel
4.68 out of 5
38
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
TruTravel Insurance Premier
It was our first in 10 years vacation, which my husband and I decided to spend in Rome, Italy celebrating our 30 years of marriage. Unfortunately, it was spoiled by the fact that my luggage was lost, and we had to spend first 2 out of 7 days of our vacation trying to find an inexpensive place to buy something that I needed, not knowing when and even if I ever receive my luggage… My husband and I are very disappointed by the way how TruTravel Insurance handled this issue. It took me too much time and effort to get even part of my money back from the company, as I was inaccurately informed about our coverage. I felt that I had to provide so much additional information (besides receipts from the stores, boarding passes, papers from the Airport at Rome, etc. etc…) that I was doing the job that the Company should be doing for the money we paid upfront buying the policy.
Natalia K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Although we are pleased to hear that you were reimbursed for your claim, it is very true that the travel insurance claims process is paper intensive, so we can understand your frustration. This applies to all insurance providers, not just TruTravel / Nationwide whose claims are handled by Co-ordinated Benefit Plans, LLC (CBP).

    Most travel insurance providers allow you to access your claim forms online. Since we cannot stress enough that it is very important to save your receipts and proof of expenses so that you can be accurately reimbursed, you may even wish to familiarize yourself with these documents prior to your departure.

    We encourage you and your fellow travelers to call Customer Care at InsureMyTrip 800-487-4722 if you wish our assistance in quoting and purchasing a policy. We would also like to remind you of our promise of "Unparalleled Customer Service" where our Anytime Advocates will support you if you have heard from the claims department within 30 days or you feel a claim has been unfairly denied.
    Jun 27,2018
The trip included a
cruise
TruTravel Insurance Premier
Never had to use it so I can't give a review that would be beneficial to anyone. Sorry.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
Although there was no reason to use our coverage, the fact that we were protected during provided us with a sense of comfort.
Joseph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Economy
The women we dealt with was very nice and made this easy.
Glenna H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Premier
not used
Yan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
We completed our trip without needing to open a claim. God's protection was on us.
Craig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
Than full that I did not need to file a claim. The process for purchasing was very user friendly.
Scott E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Premier
Did not have to use, but glad we had coverage just in case.
Cheryl E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Economy
This plan was easy to purchase and provided peace of mind while I was on my trip. Will likely use it again for future travel.
Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
TruTravel Insurance Economy
Great service.
Larry A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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