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Travel Insurance Reviews TruTravel Insurance

TruTravel plans are constructed by Meridian Management Group, LLC, a leading developer of travel and specialty health insurance related products and services since 1999. Their experience in the travel insurance industry has helped them to develop plans offering coverage for concerns that travelers typically face.

Customers rated TruTravel
4.62 out of 5
558
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
TruTravel Insurance Premier
When in the midst of trying to prepare evacuation from a Cat. 4 hurricane, I was told I did not have Trip Interruption coverage. Trip Interruption was clearly stated on my policy, but the gentlemen in Customer Service told me he would have to get with a manager to verify. I'm sorry, I can't wait for verification, I have to book my flight. I did wait for clarification, which never came and in the mean time all the flights were booked up. Ridiculous. I did FINALLY talk to a nice gentleman who told me to do what I needed to do and then make a claim, but who knows if they would have paid it.
Ashley C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your travel was interrupted due to the hurricane. Unfortunately, this particular policy does not provide coverage for mandatory evacuation. In order to have trip interruption covered, it has to be for one of the listed reasons stated in the policy.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Oct 19,2017
The trip included a
cruise
tour
TruTravel Insurance Premier
Fortunately, didn't need to use the insurance.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Premier
I did not have to file a claim but the peace of mind knowing that most problems I might encounter were covered was worth the premium alone.
JANE O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
We always get travel insurance when traveling anywhere. Makes us feel secured and always glad we get it
Darrol W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
We completed our trip without needing to open a claim. God's protection was on us.
Craig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Premier
Fortunately, we did not have to use the insurance; but the knowledge we had it was a great comfort.
Dyke G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
This is a review of Trutravel Insurance Company. My name is Steve. I don't write many reviews, but had to write this one. Don't pay attention to reviews from people who never filed a claim. This is about an actual claim.

About six months ago, I had a new laptop stolen from my hotel room in Eastern Europe. I notified Trutravel of the incident after I got home, expecting that they would find a loophole to delay and avoid paying the claim. Instead, I promptly received a courteous call from a very professional representative requesting documentation. She clearly explained what she needed; I then submitted the documentation, and was promptly reimbursed for the full value in about a month. I highly recommend this company and have already used them again.

I extend my appreciation to Insuremytrip.com for providing a way find the company, and especially to Trutravel for not jerking me around.
Stephen M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
TruTravel Insurance Premier
I felt very secure being covered by you. A few days prior our trip, we got a reminder of the trip and an easy link to the copy of our coverage ... a sure sign you will be around if something ever went wrong!
Spencer M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Premier
Although I did not have to file a claim, thank goodness, the peace of mind having that little bit of extra coverage to help keep my family secure for a couple more years in the event something did go wrong was well worth the premium charged. My trip was much more relaxed knowing that I had made the purchase.
Christopher K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
TruTravel Insurance Premier
We didn't need the travel insurance as our trip went well with no problems, but having the insurance gave us peace of mind. I did really liked how easy it was to compare various insurance plans on insuremytrip.com and pick the one that was right for us. We have used the site again to get insurance for our 2018 trip.
Gary W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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