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Travel Insurance Reviews TruTravel Insurance

TruTravel plans are constructed by Meridian Management Group, LLC, a leading developer of travel and specialty health insurance related products and services since 1999. Their experience in the travel insurance industry has helped them to develop plans offering coverage for concerns that travelers typically face.

Customers rated TruTravel
4.62 out of 5
558
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
TruTravel Insurance Premier
Did not have to file any claim so cannot give any feedback on claims processing or payment, but I liked the fact that I could compare plans online as well as talk with a rep about any questions.
Lois T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
TruTravel Insurance Premier
Since we didn't have to use the insurance, it is hard to review it. It was good to know that we had it though.
RAY K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
Travel insurance has always been a good choice of selection specially for retired seniors like us.. Fortunately we did not have to use it but having it makes us feel more protective during the trip. I strongly recommend travel insurance.
DN.
Doan N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Premier
thank goodness i never needed the insurance but it was a good deal
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Premier
I did not file a claim. When I had questions about the policy before purchase the sales rep did a good job explaining everything to me. I did feel it was worth the expense since both my husband and I have elderly parents. Had something happened, we would have been covered.
Ellen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Premier
Had to submit a claim and it was easy if you followed all the directions. They wants receipts AND credit card statements for everything but that's easy these days with everything online. Hardest part was blacking out all the other info on the statement.
Robert C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
TruTravel Insurance Premier
Easy to purchase will do it again , been doing it 5 years now!!
indira j. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TruTravel Insurance Premier
Unfortunately, our trip had to be cancelled. But, we filed a claim and they came through for us!

We booked in March for an upcoming June trip. Unfortunately, at the end of April one of our travel companions became seriously ill and ended up in the Intensive Care. Long story short, the doctor would not permit him to travel in his condition.

So, I called Tru Travel about the situation and I actually talked to someone in the US, not offshore! The representatives were extremely friendly and pleasant to work with. They provided me with the necessary forms, including one page for the doctor to complete. Once the paperwork was done, I simply mailed it to the required address.

Within 15 days we had our reimbursement.

This was the first time ever that I had to submit a travel claim. Based on my experience, I would definitely choose Tru Travel again.
Rudy B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
TruTravel Insurance Premier
Honestly, because i didn't have to file a claim....can't say one way or the other as to weather the coverage was good. But that is probably a good thing (Insurance unused means trip went smoothly).
Lawrence M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TruTravel Insurance Premier
Than full that I did not need to file a claim. The process for purchasing was very user friendly.
Scott E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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