Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.56 out of 5
5,206
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
Didn't have to use this time, but it seemed like it'd be a good plan. Last claim was covered with no hassle at all.
Blake G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
We didn’t have to make a claim but we’re happy to have the coverage since we were traveling in the winter.
Mark E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
We did not use this plan because we had no issues, but it was well worth the $93 for peace of mind. Medicare does not pay out of the US, so it was a must to have. One of our group (38 year old) had to be hospitalized for an infection for 2 days- so u never know when something will happen!
Micheal B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thank goodness we did not need to use this. It's a confit to know that we have this policy if needed. We just had a friend died in Panama and did not have insurance. His wife had problems with no help.

This was our 8th year at the Marival. Reggie and Carlos, as usual, helped to make this trip a success. Want to say we have fantastic service by David and Laura servers in Omagio and Antonio at the Mara Beach Restaurant.
Paul V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Like most we didn't have to use the AIG Travel Travel Guard MedEvac Plan on our ski trip to Tahoe, but it was reassuring to have and reasonable.
Donn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Gold
Unfortunately my husband needed emergency surgery on January 19th due to his falling on our icy driveway that week and completely rupturing his quad tendon. He was unable to walk and we had to cancel our Regent cruise departing January 28th.

We had insured with TravelGuard Gold and they were absolutely stellar. One phone call gave me the information that I needed to file the claim. I waited until after surgery when life was somewhat more stable, and I submitted the claim electronically on Wednesday evening, February 7th. On Friday February 16th I looked online and saw that the claim had a closed status. I called TravelGuard and was told that it had been approved. I received another phone call later the same day telling me that the audit department had also approved the claim... apparently necessary due to the large dollar amount of the claim of nearly $35,000... and I was given a name and phone number to contact if I didn't receive the check in 7 - 10 business days. The check was in fact received within 5 business days, on Friday, February 23rd.

TravelGuard made a very unfortunate situation more palatable by being professional and prompt in all of their dealings. I recommend TravelGuard very highly.
Agatha S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
I would never travel without insurance, just in case, but I would like to see the company do a review of its rates. Are the rates in line with the number of claims paid? The process of purchasing the policy and the options available are top notch. I understand that they are a business and need to make money, but a review of the rates is my recommendation. My husband and I and the others that we have traveled with have always used this company.
Kristen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for reviewing your policy, we value your feedback.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly. Typically, the number of claims filed or paid would not have an effect on the rate of the policy that is provided.

    Please feel free to give us a call when you plan your next trip. We have licensed representatives available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Feb 23,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Since I did not need to make a claim, I really don't know the quality of the insurance I purchased. It covered the areas I wanted at a better price than some competitors.
Catherine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I had to file a claim with AIG. Even though I disagree with their final decision, I do and will respect their rules and guidelines. Another plus is AIG actually calls and explain the final decision. I was expecting a paper letter a few months later and close my case. It was nice talking to a friendly person. Again, as much as I disagree with their decision with my claim, I'm buying another AIG Travel Guard plan for the next trip. Great customer service.
Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We used this for a Child’s school trip. The cost was 1/3 of what the tour company was offering (with less coverage)
Your website quoting software was painless and bug free. The emails were timely. I’ll use it again. Thanks for hassle free trip insurance
Madeline K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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