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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
6,429
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Basic
I appreciate AIG Travel Guard Basic plan for the peace of mind it provided me for my recent trip. Thank you!
KAREN K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
I did not give the plan 5 stars for coverage as we did not use it....we had to cancel our trip for medical reasons. Insuremytrip gave us a 100% credit toward our next trip, and we are very appreciative. Thank you!
Raymond E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for this review. We certainly hope that your medical condition has improved and you will soon be back on your feet and planning another trip.

    However, the premium credit you received was provided by AIG Travel Guard, your insurance provider, not InsureMyTrip.

    Please feel free to contact Customer Care by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST if you have any questions.
    Jun 18,2019
AIG Travel Travel Guard MedEvac Plan
I wanted only health coverage, and the representative made it easy to purchase the right insurance. Luckily, I did not need to make a claim.
Ronald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Very easy process to purchase my Travel Insurance through your website and I perceived a great value for the cost of it.
Thank you.
Guillermo S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Thanks!
Elizabeth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
I did not have any problems requiring filing a claim, but I felt very secure
knowing that my trip was insured, and at a very reasonable cost. Thank you!
Elva R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Silver
Happily, we did not have any claims!
Eric E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Basic
AIG’s Travel Insurance gave us comfort knowing we had an additional layer of protection in case of an emergency. We both enjoyed the beginning of our vacation from the moment we pulled out of our driveway. I will always purchase travel insurance protection when I travel.
Bill H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
We have purchased the Travel Guard gold plan over the years because it provides the coverage we think we need. Fortunately, we have not had to make a claim until this past trip (April 2019). We contacted Travel Guard, they promptly sent the claim form package. We filled out the information requested and mailed it back to them. At this point our frustration began. Upon calling them they reported that the package did not arrive there until 11 days later. Eventually a claim adjuster was assigned. Then silence. And then short replies back that made no sense. At the end I had to get a supervisor involved. It was a simple claim through a single tour provider -- inclusive of air, ground, tours, food, accommodations. Two days after involving the supervisor, we received a call from the
adjuster to say the claim was approved and a check was in the mail. It arrived promptly. Because
of their delays with the claim I plan to look for another company to handle my travel insurance in the
future. Dealing with them again on a possible claim is not something I want to repeat.
.
William D. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We apologize for any difficulties that you experienced through the claims process. AIG Travel Guard would also like you to know that they appreciate the feedback. An AIG claims supervisor will be calling you for further discussion.
    Jun 14,2019
The trip included a
tour
AIG Travel Travel Guard Gold
It is hard to review something that I ( thankfully) did not have to use. It served its purpose in that I proceeded with the planned trip knowing that in an emergency I would be able to afford whatever was required.
Edwin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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