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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
7,065
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard Preferred
I am quired about the possibility of some thing being covered by the plan. I waited 75 minutes on hold the first day before I gave up and finally got to speak to a human after more than 100 minutes the next day. You should be ashamed with yourself to provide such a piss poor level of customer service
Paul B. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. AIG Travel has offered the following response:

    "With the impact Covid-19 had on the entire travel industry, we had unprecedented call volume and truly apologize for the long hold you experienced."

    Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you if you have any additional concerns.
    May 01,2020
The trip included a
cruise
AIG Travel Travel Guard Silver
no problems with this trip but always good to have your insurance with me keep in touch
Frank F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
We received good communication form Insurmeytrip, some reminder emails but nothing pushy or frequent. We had no need to file a claim. We purchase AIG Travel Travel Guard MedEvac Plan for our cruise travel. We usually drive to port and have an inside stateroom. We are not concerned with loosing the cost of the cruise, so we don't pay extra for that coverage. Our main concern is medical expense coverage and Evac coverage. This plan provides peace of mind at a minimal cost.
Sharon F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard Protect Assist
Although I didn't take the trip due to concerns about the Coronavirus. I was offered a one year voucher which I truly appreciate.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Didn't have to use the coverage the best indication of a good trip. Since I didn't make a claim I have no way to render a proper judgement. I purchased paperwork that the travel agency accepted a proof of.coverage and choose not to purchase the tours coverage. I did witness a fellow traveler who had purchased the company insurance was quite pleased as the tour guide was familiar with it and took him to doctor who accepted it. I asked tour guide how mine would work was told same doctor but I would have to pay upfront and make claim when got home.
Richard Duane L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
Thanks
JIMMY R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Fortunately I had no incident on my trip and thus did not have to file a claim.
Marcel K. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
It was nice to know we had coverage. It was better that we did not need to use it.Thanks
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Deluxe
Lucky I didn’t get to use it but felt very comfortable with AIG travel .
omar e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
Very important coverage for trip to Africa. Good value,
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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