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Travel Insurance Reviews AIG Travel

AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.58 out of 5
7,056
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Basic
I have used AIG Travel guard for past trips. I found it to be adequate for our needs while traveling. They have a tiered level of coverage.
Donald P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard MedEvac Plan
Surprisingly inexpensive and comprehensive plan. Provided us with great peace of mind.
Paul B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Basic
I travel a lot and I use this service exclusively. When I travel with Grand Circle they try to get me to purchase their insurance. It is hundreds of dollars more. Due to a medical emergency, I had to file a claim once. AIG was fast and fair. I highly recommend them. Just got back from my 6th trip to Vietnam. Insured of course with AIG. Peace of mind at a reasonable price
Martha O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Great for our needs, would not travel without this company’s coverage.
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
The policy appeared to provide sufficient coverage though without having a claim to submit it would be difficult to rate this policy as its value would be in the ease of claim process and claim payment provided if it was needed. I give this three stars not to indicate dissatisfaction but as a neutral rating since I had no claim experience to report on.
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Silver
We felt assured that if anything happened to us as we traveled for four weeks Insure My Trip and the insurance company would take care of our needs.
Peter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
We didn't need to use it so I cannot really rate the service.
Kimberly T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AIG Travel Travel Guard Gold
I used this plan during my 2018 European travels and, while I never needed to file a claim, I felt 100% secure that if anything were to happen, I'd be in the clear. I have chosen this plan for my 2020 travel plans as well!
Nicole F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We never needed any assistance or had a need to use our travel insurance but it was comforting to know that if anything unexpected happened we were covered. If we travel overseas again I would use AIG Travel Guard again.
Sherry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
My husband had a freak accident that required him to be hospitalized overnight. We thought he was fine, and would be able to complete our tour, but a day later, (and in a different city), he had to be readmitted, and stayed for three nights.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
Shelley M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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