Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
5,869
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AIG Travel Travel Guard Gold
Great to have the peace of mind !!
Scot K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
The major problem with this insurance is lack of primary medical travel insurance. The secondary medical insurance is inadequate. Other parts of insurance are adequate but fairly expensive. Next time I will try to found travel insurance with better medical coverage.
Iwona B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    AIG Travel Guard Gold does offer Primary Medical Coverage in your state "...when the insurance plan is purchased within 15 days of Initial Trip Payment...Accident Sickness Medical Expense (Primary)".

    AIG Travel Guard also offered you a Medical Expense and Emergency Evacuation Upgrade which was available for an additional premium of 36.00 USD:
    Accident Sickness Medical Expense: Additional 25,000 USD
    Emergency Evacuation:
    Additional 500,000 USD
    Hospital of Choice Included
    If hospitalized for more than 7 days:
    Bedside Visit Included

    The InsureMyTrip website does provide all coverage details for you to review prior to purchasing the policy.
    In addition, AIG Travel Guard also offered you a Refund Period:

    "FIFTEEN DAY LOOK:
    You may cancel this insurance by giving the Company or the agent written notice within the first to occur of the following: (a) 15 days from the Effective Date of your insurance; or (b) your Scheduled Departure Date. If you do this, the Company will refund your premium paid provided no insured has filed a claim under this Certificate."

    Please call us at (800) 487-04722 if you have any further questions.
    Oct 04,2018
The trip included a
tour
AIG Travel Travel Guard Silver
First time we haven't had to make a claim in ages. But good to know you were there if we needed you
Joanne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard MedEvac Plan
Purchasing this plan gave me the peace of mind I needed while traveling.
Jill H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Luckily I did not have to use it but it is good to know it is there.
Our travel companions had to cancel right before the trip
I know they had a lot of paper work to fill out
ROBERT L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Silver
I feel that trip insurance in necessary. I don’t like it. I think it costs too much, BUT I have fortunately not had to make a claim. Having it gives me peace of mind.
Margaret H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We appreciate your reply and can confirm that pricing is a common complaint among travelers. AIG Travel Guard bases their Comprehensive plan premiums based on trip cost, age of traveler, length of trip and state of Residency.

    In the future, we suggest that you call us for assistance when quoting or selecting a policy so we provide you with the most competitively priced premiums.
    Sep 28,2018
AIG Travel Travel Guard Gold
The coverage this plan provided gave me peace of mind while traveling. The events of my trip were all positive and there were no disruptions so there was never any need to contact an agent for assistance. Just knowing you were there in the event of an incident was of comfort.
Christie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AIG Travel Travel Guard Gold
Didn't cover a natural disaster that was part of a declared state of emergency in the area we traveled to and were supposed to stay at. We were told as long as flights were flying and doors stayed open at the hotel, we were on our own.
Gavin A. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Although we certainly can understand your disappointment with the AIG denial of coverage, this decision would most likely have been the same regardless of the insurance provider. It is very important for all buyers of Comprehensive plans to understand that reimbursement under Trip Cancellation must be based on the covered reasons as listed in the Certificate of Insurance. These covered reasons, which may vary by plan and state, are readily available for your review prior to purchase. Here are the covered reasons with respect to Inclement Weather and Natural Disaster as listed in your AIG Travel Guard Gold plan:

    "The Company will reimburse the Insured a benefit, up to the
    Maximum Limit shown in the Schedule or Declarations Page if an
    Insured cancels his/her Trip or is unable to continue on his/her Trip due to any of the following Unforeseen events...
    (b) Inclement Weather causing delay or cancellation of travel...
    (d) the Insured’s Primary Residence being made Uninhabitable or Inaccessible by Natural Disaster, vandalism or burglary;
    (e) the Insured’s Destination being made Uninhabitable or Inaccessible by flood, tornado, earthquake,
    volcanic eruption, fire, wildfire or blizzard that is due to natural causes...
    (j) a named hurricane causing cancellation or interruption of
    travel to the Insured’s Destination that is Inaccessible or Uninhabitable. Claims are not payable if a hurricane is foreseeable prior to the Insured’s effective date. A hurricane is foreseeable on the date it becomes a named storm. The Company will only pay the benefits for Losses occurring within 30 days after the named hurricane makes the Insured’s
    Destination Uninhabitable or Inaccessible...
    (n) the Insured’s or Traveling Companion’s company is deemed
    to be unsuitable for business due to burglary or Natural Disaster and the Insured or Traveling Companion is directly involved as a Key Employee of the disaster recovery team."

    In the future, you may wish to consider purchasing a plan with the Cancel for Any Reason rider. This option, which is available in the AIG Travel Guard Gold and Platinum policies for an additional premium, would reimburse you for 50% of your penalties if you decide to cancel your trip for "other than a covered reason".

    We are sincerely sorry that there was no coverage provided by this policy. You may wish to call us at (800)487-4722 or contact us by chat the next time you wish to quote and purchase a plan.
    Oct 05,2018
AIG Travel Travel Guard Basic
I didn't need to use the insurance so I' really can't say if it would have provided good coverage.
Rebecca N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard Basic
I thought I bought trip insurance to cover any unexpected occurrences but I found out the hard way that it didn't cover squat. I've told my friends "what ever you do, don't buy AIG insurance.
John H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We regret to hear that you were disappointed when you filed a claim with AIG Travel Guard. However, there are no travel insurance plans that would "cover any unexpected occurrences". Both Trip Cancellation and Trip Interruption would reimburse you only for covered expenses that are specifically listed in the policy. Although the number one covered reason in most Comprehensive plans is the unexpected sickness, injury or death of you, a traveling companion or family member, there are other covered reasons that may vary from plan to plan. The list of covered reasons may be reviewed in all plans prior to purchase by clicking on the dollar amount of coverage under Trip Cancelation in your quote.

    In the future, you may wish to call us at (800) 487-4722 for assistance in quoting and purchasing a policy.
    Oct 01,2018
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