Travel Insurance Reviews AIG Travel


Travel Insurance Quote LinkAIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about AIG Travel.

Customers rated AIG Travel
4.57 out of 5
5,864
ratings and reviews
97%
recommended
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Cruise
Filed claim
AIG Travel Travel Guard Silver
How can you rate insurance that you don’t have to use? You are glad you did not need it and dissatisfied with the price because you didn’t need it. Yet, if you needed it; then you are happy with the price because it helped you. There is no way for you to win in a review unless you are only seeing people who needed the insurance and were satisfied that the company fulfilled their obligation which they can only do if there are many more people like me that paid a premium and did not get any benefits.
John M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
Thanks for the travel tips. They were most helpful.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
I did not go on the trip. I have never cancelled a trip before but had emergency surgery about a month before and had to cancel. Once I was out of the hospital and began the claim filing process I found the website very easy to use. There were some items I was not clear on regarding prior doctors visits to be listed (it said "all" for 6 months, I was wondering if eye appointments and such were needed). I called customer service and had my questions answered simply and professionally. Once the release from the surgeon was submitted the claim was settled very quickly at the full non-refundable amount of the trip. I was very happy and impressed with AIG. I would recommend them and their product to anyone.
Gisela R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
My claim was unfairly denied. I am not going to waste any more time and energy with this company. I will never use them again.
Catherine S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. Although most Comprehensive plans include Trip Cancellation coverage, your trip must be canceled for a covered reason as listed in your policy. Each claim is reviewed by an adjuster and adjudicated based on policy wording. AIG Travel Guard will have a member of the Claims team follow up with you to explain and discuss the reason for denial.

    We hope that you will continue to insure with AIG Travel Guard and InsureMyTrip but suggest that you call us prior to selecting a policy for assistance in comparing plans."
    Sep 28,2018
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
Never had a problem with AIG
Christopher D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard Basic
We are over seventy and were in Europe for over three months. We paid $4,500 for your insurance. Nothing happened. We rented a car but you did not cover that because we had insurance from my credit card (which paid us for a charge). So your insurance was useless to us. We have discovered that we don't need the medical coverage you provide and almost everything else you cover is incidental and rare.
Ralph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AIG Travel Travel Guard MedEvac Plan
Great coverage at affordable prices.
Carol A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Gold
This is a great website. You get to see all plans and compare. I’ll keep coming back!
Sharen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard MedEvac Plan
MedEvac insurance is a really good thing to have. It's like home, auto & liability insurance. Fairly low cost and a low probability of ever needing to file a claim against it. But if you do, it's there to protect you against $10k - $50k medical bills in a foreign country and $10k - $100k+ MedEvac costs if that becomes necessary. AIG is a well known company that we've used repeatedly. We've never had to file a claim yet but as we get older it gives us peace of mind on our out of country trips.
Merrill S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard Basic
We did not have to use the coverage but it was comforting to know we had it just in case. That is the best kind of vacation....
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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