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Travel Insurance Reviews AIG Travel Travel Guard Essential

The Travel Guard Essential plan is the most economical of the three comprehensive trip cost protection plans offered by AIG Travel Guard and may be ideal for travelers on a tight budget who want coverage in the event they have to cancel or interrupt their trip. Other coverages include Travel Delay, Medical, and Emergency Medical Evacuation. Options include Medical and Evacuation bundle, Security Bundle, and Rental Car Collision. 24-hour Assistance is included. Leave your Travel Guard insurance review below.

To learn more, see the AIG Travel Guard Essential product page.

Customers rated the AIG Travel Travel Guard® Essential plan
4.30 out of 5
103
ratings and reviews
92%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
AIG Travel Travel Guard® Essential
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
In April 2023, I had a scooter accident in Vietnam. I filed my first claim on May 18, 2023. Since then, I have been trying to get a response from AIG related to my claim. There is no one to call. They do not respond to my e-mails. The dozen or so documents I sent could have been reviewed in an hour. Yet, over a month has gone by and I still do not know what is going on with my claim. I keep sending e-mails asking for an update or status, but get nowhere. I have already paid out $3500 in medical and travel expenses to my credit card company. The average person cannot carry this amount for more than a month. Yet, here I am still waiting on any kind of response from AIG. I feel like I will never, ever get an answer from them.
Sean S. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    We appreciate the feedback regarding your experience and apologize for the longer than anticipated processing time. Claims are reviewed in the order they are received. Our claims team will reach out to review what documents are needed in order to process this claim. Thank you,

    Jun 29,2023
The trip included a
tour
AIG Travel Travel Guard® Essential
Even though we didn’t need to use the insurance we felt it was a good policy for our trip.
Jerry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
AIG Travel Travel Guard® Essential
I purchased this AIG Travel Travel Guard plan for a recent cruise to the Bahamas. This was the perfect plan for my needs. It was pretty inexpensive considering all the coverage that came with this plan. And, I didn't spend more for coverage I didn't need. Was very simple to purchase this plan and all correspondence is done on-line and communication is quick and simple. I would certainly purchased this plan again.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
AIG Travel Travel Guard® Essential
Trip did not have the promoter ran off with the money two days before the trip left. I called the insurance report it would happen I was told by the agent edit with a 14 day grace. Period so I can couldn’t make a claim.
Michael R. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
HORRENDOUS SERVICE, FRAUD. Purchased travel insurance specifically covering trip cancellation. Trip was cancelled and full documentation of cancellation and non-refundable costs was provided.

AIG fraudulently denying the claim and citing one technicality after another. It was bad enough that the trip was canceled now I'm in a bureaucratic nightmare

Spent $1700 for nothing
Paul S. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Angie
    Photo
    Thank you for your feedback, AIG has provided the following response:

    "We appreciate the feedback regarding your experience. We do request that all customers review our terms and conditions prior to purchasing. Our policies carry specific covered risks for trip cancellation. We want to make sure that our policy offers the coverage you are looking for. You can also contact our licensed agent call center if you have specific concerns. Our licensed agents would be happy to review the coverage we have available."

    Jan 27,2023
AIG Travel Travel Guard® Essential
I believe the plan provides good coverage at a reasonable cost!
Ralph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
Keep up the good work.
Matthew N. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
no comments
Helen D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
AIG Travel Travel Guard® Essential
Most travel insurance included air fare. We were not flying and did not want to pay a rate that included flights. The AIG Travel program we chose fit our travel plans perfectly.
Jan L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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