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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited Peru rated Arch RoamRight
4.81 out of 5
17
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Preferred
The Insure My Trip web application was easy to use and zeroed in on a couple of policies that we could choose from. The prices were reasonable. We spoke with an agent with our questions and she was very helpful. We initiated the process when we made our first cruise deposit, and we liked the fact that we didn't have to buy insurance based on an estimate of the other expenses we would have (optional tours, airfares). We paid the additional premium after we had made our reservations and had exact dollar amounts to work with.
Cheryl H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
I filed a claim for trip interruption (medical problem) for the cost of a new return ticket home. The online claim process was easy, and the paperwork burden not overwhelming. My dissatisfaction stems from the time it took to settle the claim. They waited a full 30 days to approve the claim. It's the cheapest plan out there, and they paid their obligation under the terms of the plan, but they sure took their sweet time to do it.
Carmen S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Customer service very helpful as I added additional costs prior to travel.
Lois S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
We had to cancel a trip at the last minute due to health problems. Everyone a RoamRight was extremely helpful and efficient. My claim was processed quickly and within 2 weeks I had a refund for the trip.
Gayle P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are very sorry to hear you had to cancel your trip, but are happy we were able to make everything right on our end. Please keep us in mind the next time you plan a trip.

    Regards,
    The RoamRight Team
    Sep 01,2016
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