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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,097
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
Fortunately we didn't need to make a claim. However, if we had, I'm confident Arch RoamRight would have provided the support we expected.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This policy was less expensive than the one that was offered by the company which I used to travel and had the same coverage.
Caroline S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
I have purchased travel insurance many times over the years, this is the first time I have had to file a claim. Arch Roam Right was very easy to use, quick to respond to I was reimbursed very quickly. I would definitely use the again.
Kathleen N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
After 30 plus cruises, this is the first time we have had to file a claim. My husband ended up in the hospital a few days before we were to leave for our cruise. Due his medical condition, we were unable to take this cruise. It was very easy to file a claim....all of the paperwork needed was available on-line. I talked to Arch RoamRight a couple times and they were very knowledgeable and supportive. Our claim was processed in a very timely manner, and I would not hesitate to purchase insurance from them again.
Betty B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Multiple document requests to complete claim (my son fractured his ankle in Aruba). First check was sent to wrong address (physical vs mailing). Check finally received.
John G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Arch RoamRight Preferred
We did not have to use the plan, but it gave us piece of mind knowing we had it.
Michele B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Got good coverage
Louise V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Didn't use the insurance and therefore have no feedback at this time. It was a good price to pay for peace of mind.
Nikolas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
Fortunately we had no problems or issues and never had to contact Roam Right.
Hopefully if we had occasion to connect with them, they would have been able to help.
Susan M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Our claim was honored. A flight had been cancelled necessitating our purchasing a new ticket for a connecting flight. The expense occurred in September yet the claim couldn’t be filed until the MasterCard statement and a letter from the airline saying why the plane was cancelled came, in early November. It took over 60days to settle the claim, but they sent the check to the wrong address. I called to have them stop payment and issue a new check and after waiting weeks I called again and they said they had stopped payment on the check but had neglected to issue the new one. The check arrived about ten days later. We did get our money, but it did take a lot of work and a lot of time. Still, I recommend trip insurance since so many things go wrong these days with travel.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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