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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited the United States rated Arch RoamRight
4.53 out of 5
290
ratings and reviews
95%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
Thank God I didn’t have to use it but it was nice to know I had it. The only thing that could make it better is having it in effect until you leave. If your boss said the day before, you can’t go, then it would not cover you.
Nikki C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Had to cancel my travel plans because of the illness of my wife. The lady whose home we rent from was nice enough to refund our rent money. I called to cancel my insurance and was told that it could not be refunded.To me this is not good customer service and I will seek another company next year.
James C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
It is hard to rate a plan when you never have to use it. Your company has many options for us to choose from. It is up to us to select what we think is best. We have no idea how difficult it would be to collect if we had a problem.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
I felt confident that if I needed to make a claim that the coverage Roam Right supplies would be enough to cover any mishap encountered

I would probably use this company again
Loretta B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Elite
We did not need to file a claim as the trip went as-planned, so I can’t speak to the claims process, but having the plan in place gave us peace of mind leading up to and during the trip.
Tali H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
My first time using this service. Did not need to contact anyone, however I intend to use it again. Price was reasonable and service was easy to access.
Bennie E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
Arch RoamRight Essential
Our flight got cancelled and we were rebooked on another airline. However the new airline charged us for the baggage fee! We submitted receipts for the fee and the meals we had to purchase during our long delay. RoamRight reimbursed all of it within 30 days. Thank you!
Edwina G. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are sorry to hear about your troubles during your trip, but we are happy to hear you were satisifed with our claims process. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
The trip included a
tour
Arch RoamRight Essential
Really hard to evaluate the plan since it was not necessary to file a claim.
Dolores S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Luckily I didn't have to submit a claim so I cannot give a good review. Coverage could be better and less confusing. It all sounds very confusing and ridiculous. The process to buy vacation insurance shouldn't be so complicated. It should be direct and to the point. We're not buying permant life insurance here for crying out loud
Jazmin A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for the feedback. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Dec 18,2017
Arch RoamRight Essential
Luckily I have not had to use the plan lately but it was great in the past
Carolyn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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