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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited the United States rated Arch RoamRight
4.53 out of 5
290
ratings and reviews
95%
recommended
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Cruise
Filed claim
Arch RoamRight Preferred
The one dis-satisfier is not having cancel for any reason up to the moment of departure.
Bevan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Felt relief after getting Plan
Melvin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Aug 28,2017
Arch RoamRight Essential
Excellent value for the coverage - and I shopped a lot of companies.
ken s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Aug 28,2017
Arch RoamRight Preferred
Purchased a "Cancel for Any Reason" plan to cover our flight back east for a family reunion because at the time of booking we knew we had some circumstances that might impact or trip. Unfortunately we did end up with a situation that required one of us to cancel and rebook to a later date while the other had to cancel the trip completely. RoamRight was easy to contact and helpful in directing us on submitting our claims. The on-line claim process made submitting the claims simple and quick - and they were processed by RoamRight in a pretty timely fashion. We had reimbursements for the amounts the policy covered in a very reasonable time frame. Have the coverage certainly helped make a "bad" situation less "bad". We will definitely be looking to use RoamRight for future travel. While we prefer to not have circumstances that would require a claim, we'll have peace of mind knowing that we're covered if we do.
Mary K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We appreciate you choosing RoamRight and are glad you found the claims process easy. We look forward to protecting your future trips!
    Aug 14,2017
Arch RoamRight Essential
I needed something to protect the cost of the flights I purchased for our trip with in the United States I cannot testify if the coverage was appropriate since I didn't have to use it. But it gave me peace of mind. Insure my trip is always helpful in picking the correct policy with the most coverage for the least amount of money.
The trip was not to the United States as stated in the question above but with in the United States
Tobi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. It was our pleasure to help protect your trip, and we hope you choose us for your next trip!
    Aug 28,2017
Arch RoamRight Essential
Thankfully, we did not need to cancel the trip. It is piece of mind knowing the coverage is there..
Kathleen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Didn't need it. Best thing that could happen. Peace of mind.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
This is the second trip I have insured with RoamRight through InsuremyTrip. I have been pleased with the price and coverage, but gladly have never had to make a claim.
Jennifer G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Since we were fortunate, and had no problems on our trip, it is hard to rate the service. We were traveling with our whole family (6 adults and 3 children under 7), so there were things (job problems, illnesses, etc.) that could have caused us to cancel. Given that the costs for non-refundable items were high, this insurance was worth the peasce of mind it gave us.
Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear all went well for you and your entire traveling group! We hope you keep us in mind it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
I will never insure with this company again. Have purchased several trip policies and made one claim this year due to illness. Always had to call in to find out the status. Took forever. We site showing status is worthless. They denied the claim according to what isn't covered obviously hidden in their 34 page policy. Customer service was not helpful every time I called. Like pulling teeth to get information.
Lillian T. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to hear about your frustrating claim experience. We have forwarded this information on to RoamRight.

    We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Jun 20,2017
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Traveler,

    Thank you for taking the time to reach out to us. As explained in more detail in the denial letter, your claim was denied based on the terms of the policy and the circumstances of the claim. If you have any additional information that you feel would affect our claim decision, or if you have any further questions about your claim, feel free to contact the claims department at [email protected] or at 855-762-6252.

    Regards,
    The RoamRight Team
    Jun 20,2017
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