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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have visited the United States rated Arch RoamRight
4.53 out of 5
290
ratings and reviews
95%
recommended
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Cruise
Filed claim
Arch RoamRight Essential
We have never needed this before. This year we rented from private party who did not offer insurance. I was uneasy about that because you never know what might come up 2 or 3 months down the road. I found your website on line and felt price was good for what was included. We never needed to use it which is great but it gave us peace of mind that it was available. If we needed it we would definitely use again.
Vickie B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We agree -- peace of mind is always nice to have. We look forward to insuring your next trip.

    Regards,
    The RoamRight Team
    Sep 06,2016
The trip included a
tour
Arch RoamRight Essential
Fortunately did not have to file a claim, but it was comforting knowing we had coverage in case something happened.
janette c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
For what we required the plan was too expensive. we went to Florida for 12 days Had I gone to Europe for three weeks, at double the cost and needed coverage for terrorist attacks I would have paid the same price for my family in coverage as I did for the Florida trip. Rates need to be looked into. Our trip insurance through your company was too expensive.
George R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Dear Traveler,

    We appreciate your comments. Our prices are competitive in the travel insurance industry and are based on a variety of factors, such as trip cost and duration. We understand that a consumer’s perception of coverage, cost and value is subjective, but we’re continually working to ensure that we offer the most attractive coverage at the most affordable price.

    If you would like to review the proposed coverage and rates with a representative, please feel free to call us at 855-762-6744 or email at [email protected]

    Regards,
    The RoamRight Team
    Aug 02,2016
Arch RoamRight Essential
Claim processing is burdensome and redundant.
Kunal P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Arch RoamRight Essential
Bought it to protect against losing trip if my elderly mother passed away. Didn't have to use it, thankfully. I appreciate the emails sent right before the trip to give me links to all of the info. Very helpful as I was packing and didn't have time to chase down all the info. myself.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Coverage and price was good but I didn't have to file claim. So, not sure how customer service would have been.
Randall S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
had to cancel 3 days right after 14 days--no refund.
VICKI l. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Dear Traveler,

    Thank you for reaching out to us. In order to cancel a policy, we require the insured to send us an email requesting the cancellation. According to our records, we did not receive an email (nor a phone call) requesting cancellation of your policy. Additionally, if you were to have cancelled 3 days after the conclusion of our 14-day free-look window, a refund for your trip cost would only have been given for a covered reason as outlined by your description of coverage, assuming you cancelled the entirety of your trip and not just the insurance. If you have any further questions, please do not hesitate to contact customer service at [email protected] or by phone at 1-800-699-3845.

    Regards,
    The RoamRight Team
    Jul 11,2016
Arch RoamRight Essential
Felt good about the coverage and very happy to not have to use it. Worth the expense for the peace of mind.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
We had no claims, but felt comfortable with our coverage should something arise.
Jennifer C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
Thanks for guiding us through to the right product and price.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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