Call us

Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.61 out of 5
2,077
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Arch RoamRight Essential
I did not need to file a claim and can not rate this insurance accurately. Fortunately, the plan was not too expensive for some peace of mind by having this insurance plan during our trip overseas
Norman L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Had to cancel my travel plans because of the illness of my wife. The lady whose home we rent from was nice enough to refund our rent money. I called to cancel my insurance and was told that it could not be refunded.To me this is not good customer service and I will seek another company next year.
James C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
You have to be quite detail oriented to find the right plan and that in turn kind of defeats the whole purpose of this service. In fact, it can actually do more damage thinking you've found the right thing. As someone who faced a emergency family situation (adopting a child), I was left in the dark. It's not technically in the plan coverage unless you got the 'fortuitous event' added plan coverage (not the Essential) so would have had to explore the legal language ahead of time. In short, maybe i needed to do more research on my end, but the service's goal is to simplify the experience which it did at great cost to me.
Joshua D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review.

    Before purchasing a travel insurance plan, we advise for travelers to review the policy documents to ensure that they are getting the coverage they need. With the plan you purchased, the situation you described is not a covered reason for trip cancellation.

    If you have any further questions, you can contact our claims department at claims@roamright.com or at 855-762-6252.

    Regards,
    The RoamRight Team
    Jul 03,2018
The trip included a
tour
Arch RoamRight Preferred
Keep in mind, a plan is only as good as the service provided WHEN a claim is filed. Things were great on the sales front-end and fortunately, I didn’t have to experience the back-end process! Trip was great without a problem!! Will keep using your service for upcoming travel!!
JOHN J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
It is hard to rate a plan when you never have to use it. Your company has many options for us to choose from. It is up to us to select what we think is best. We have no idea how difficult it would be to collect if we had a problem.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
It was very reassuring to know that in the event of an unfortunate accident, my family and I were covered. The affordable rates your company offers will lead me back each time I travel.
KeAndrea J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Fortunately I didn't need to file a claim so I can't rate the claims process. Everything I wanted covered was covered at a reasonable cost for this plan.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Preferred
Like to use it again with the next flight
Ingrid E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
This review really had no weight. I did not use the plan. It seemed to cover me, but I have NO idea if filing a claim would have been easy or difficult or even successful.

I will say that your people were very helpful and I am inclined to use you again.

And BTW, the reviews for this insurance plan are uneven to say the least.

So who knows?
Harvey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Even though you did not need to use your travel insurance policy, we still appreciate customers, like you, who take the time to review the policy. We truly appreciate your business!!
    Jun 15,2018
Arch RoamRight Essential
Totally satisfied, especially with customer service to help me get the best policy at the best price. Enthusiastically recommend Insure My Trip.
Andrew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Medjet
    (4.64)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.69)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.49)
  5. John Hancock Insurance Agency, Inc.
    (4.49)