Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Platinum
AXA plans seem reasonably priced in comparison to others on the market, but prices for travel insurance are unreasonably high for seniors across the board.
Donna S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
All questions we had were answered within 24 hours to our satisfaction. Thanks!
KLAUS K. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
Hard to assess the "goodness or badness" of the plan given no claim was file.
Robert S. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Silver
We are low risk and I think you should ask more question so that people who are frail, inexperienced travelers or doing high risk activities would pay more than experienced, healthy and normal travelers.
Kent P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew OstranderAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Nov 27,2017
The trip included a
tour
AXA Assistance USA
Platinum
You never know how good a plan is until you have to use it. For all intents and purposes it covered my needs, but without needing to file a claim I don't know how user-friendly the company is. I've used other companies that nitpick the fine print, but didn't discover that until I had a claim. Price seemed reasonable for the coverage,
Lynn L. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Gold
I had to cancel my trip due to hurricane Matthew. AXA quickly and efficiently processed my claim and refunded all appropriate expenses.
Tristan L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Oct 02,2017
The trip included a
tour
AXA Assistance USA
Gold
Price was fair for the coverage. Fortunately we didn't have to file a claim so I can't rate the actual claim service.
Ronald H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 11,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Glad I had but even happier I didn't need to use.
Janet B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Apr 24,2017
The trip included a
tour
AXA Assistance USA
Platinum
Reasonable price for comprehensive coverage. Didn't need to file claim or use resources but was comforted by knowing that it was available.
Kenneth B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 12,2017
The trip included a
tour
AXA Assistance USA
Silver
Since I fortunately did not have a claim, I don't know how well you work, but I was very pleased w/the coverage, will use again, and will recommend.
Gloria R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jan 31,2017