Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited Brazil rated AXA Assistance USA
4.70 out of 5
24
ratings and reviews
100%
recommended
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Cruise
Filed claim
AXA Assistance USA Platinum
Fortunately we did not require medical attention during our trip. Obviously an evaluation in these circumstances is less than ideal!
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Platinum
Did not need to use it but coverage was what we needed.
Paula C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
We buy this plan every time we leave the country. So far we have not had to use it, but we feel good that we will be covered it something comes up. It is more reasonable than other plans we have looked at with the same coverage , and everyone I have talked with at the company has been very helpful.
Brigid H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review and loyalty to the AXA Assistance USA plans! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Nov 22,2017
The trip included a
cruise
AXA Assistance USA Platinum
We had a great trip - no claim to be made and peace of mind throughout it.
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 09,2017
The trip included a
cruise
AXA Assistance USA Gold
fully satisfied
Jeremiah D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 13,2017
The trip included a
cruise
AXA Assistance USA Gold
Did not need to use the coverage, but was glad I had it.
Seth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I had to cancel this cruise due to medical reasons with my wife and they were easy to work with and reimbursed us our claimed amount without any problem. Cancellation costs were over $8,000 dollars and they gladly paid us promptly/ I'm so glad we had the AXA insurance.
WARNER E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I have no idea if this was good or bad, as I did not have to use it, fortunately.
Harlan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Silver
The service was very good. Thank you for all your help.
Murlee L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I did not concern myself with worry if some untoward event occurred. The policy gave us a measure of comfort.
Edwin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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