Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers who have visited the United States rated AXA Assistance USA
4.41 out of 5
163
ratings and reviews
94%
recommended
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Cruise
Filed claim
AXA Assistance USA Silver
It was a reasonable plan at a fair price. Fortunately, I did not have to use it.
Barbara A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Didn't really use it, so can't tell you if it was worth it.
Carin S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Silver
will use again for next trip. Phone assistance is wonderful
Bonnie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
I never had to use it, so how can I evaluate it. The test is in the results from using it?
Jeffrey A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
It was nice to have the peace of mind knowing that I was covered for an emergency at home, or if I needed medical care on my trip. I will more than likely purchase insurance from your company again the next time that I take a trip.
Gayle Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
This purchase was to cover risks beyond my control. For my travels, I exert many times the extra effort to not need it. This plan served the purpose well, except I would like a less expensive option that covers only trip interruption. I, like most travelers, have insurance that covers most of what is paid for with this plan. Overall, this plan is somewhat fair based on industry standards.
Jimmie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a comprehensive policy with Trip interruption, Baggage loss, Medical, Dental, Emergency Evacuation, 24 Hour Traveler Assistance, Baggage Delay, and Travel Delay benefits.
    Jul 07,2015
The trip included a
tour
AXA Assistance USA Gold
I will probably use them again. All plans seem a bit pricey. This one was a bit better for the price.
Kathleen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Premium for comprehensive travel insurance policies is based on: the age(s) of the traveler(s), the number of travelers, the length of travel, and the non-refundable trip cost. Typically, a comprehensive policy is considered to be a good value when it costs between 4%-10% of the total pre-paid, non-refundable trip cost.

    In the future, please consider calling us at 800-487-4722 to receive a quote. Our representatives would be pleased to assist in finding the most cost effective plans that best suit your needs.
    Jul 07,2015
AXA Assistance USA Silver
It was a comfort to know it was there if I needed it.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Since I did not have to file claim, nothing to comment.
Patricia D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Silver
It was very comforting during my vacation to know that I was covered by such a reputable insurance company for such a low cost. I would recommend AXA Assistance Silver plan to anyone.
Arthur P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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