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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited Greece rated the AXA Assistance USA Gold plan
4.50 out of 5
25
ratings and reviews
100%
recommended
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AXA Assistance USA Gold
This was about mid grade of the pack as far as price and included adequate coverage for what we needed. I was a little dismayed to see that you essentially can’t get “cancel for any reason” coverage without spending 2-3 times as much and the list of exclusions was tiresome to read through. We didn’t need to use it thankfully, but I was glad it was there in case something came up. The website was very helpful while doing comparison shopping and quickly helped us narrow down the options to the plan we chose.
Michelle B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Insurance is always a good idea when planning a pricey once-in-a-lifetime dream vacation. Fortunately, our trip was fully enjoyed without any interruption or issue. Having this coverage gave us peace of mind knowing that if anything went off the rails, our financial loss would be minimized.
Paul W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Insurance always feels like a futile expense...until you need it. Purchasing travel insurance brings peace of mind against uncertainties. Thank you AXA!
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 09,2016
The trip included a
cruise
AXA Assistance USA Gold
I didn't have to use it but I was glad to have it. It was good to know I had someone to look out for me.
Kelly G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 08,2016
AXA Assistance USA Gold
I think that a survey of how satisfied one is with coverage would make more sense when one does actually have to use it. I would have no idea how satisfied I would be once I would have to file a claim. I wouldn't recommend your plan when I don't know how you would really respond to a claim. I can tell a friend that the coverage looks reasonable but that's about it.
Marc W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
I developed intestinal disorder and lost 10 pounds but was concerned about the complications related to a hospital visit so I waited until I got home.

Also, the Greek pharmacies were closed during many of the times I was most in need (Imodium) so again did without.

While this was not related to the insurance, it made me realize that I was unable to utilize the coverage.

It was a comfort to know that if the trip was canceled we had a reimbursement policy.

I'll have to think hard about future coverage since there were additional extenuating issues.
Michael R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Never needed the coverage, but I felt secure knowing I was covered for emergencys..
Margie D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
Was satisfied that my coverage was adequate for travels in Greece and France.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
I thought the plan was comprehensive, but rather glad I didn't have to use it. I did appreciate getting an email with the details about a week before the trip. I was in another city and did not have the information on hand for the trip. The email provided that for me.
STEPEHEN L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Everything went well on trip, but was good to know that I had extra insurance in case something happened.
Janet W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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