For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers who have visited Canada rated the AXA Assistance USA Gold plan
4.54 out of 5
48
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
We did not have occasion to file a claim for this trip.
ARTHUR B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
Didn't need to use it but it was great to know we were covered if necessary.
Richard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    AXA Assistance USA is glad to have brought some peace of mind to your travel. Please think of us for all your future travel endeavors!
    Oct 03,2016
The trip included a
cruise
AXA Assistance USA Gold
I was thankful to not have a reason to file a claim so I cannot address service from that aspect. However, this was a big trip and having AXA Assistance gave me great peace of mind throughout our travels. I plan to use them for all future travel plans starting today as I purchase a policy for our next venture!
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope to continue to provide you with a worry-free experience with AXA Assistance USA.
    Dec 01,2015
The trip included a
cruise
AXA Assistance USA Gold
Our first time ever to buy travel insurance. Picked AXA after reading reviews on InsureMyTrip. We were unable to travel so we submitted the paperwork AXA required and filed a claim for our trip costing $22,000. About two weeks later, AXA notified us that our claim was approved and mailed us a check. Look no further.
lyle h. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
It was a relief knowing that the insurance was there if I did need to use it.
Bonnie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.

    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Oct 15,2015
The trip included a
tour
AXA Assistance USA Gold
The peace of mind was well worth the price.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can often really be priceless. We are pleased to have been a part of it.

    Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Sep 29,2015
The trip included a
cruise
AXA Assistance USA Gold
I wish Insuremytrip would have a program/incentive for returning customers where discounts are applied for future trips. I understand the importance of insurance should something happen but the cost of a 10K trip is just out of line with exposure.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We understand that it would be very appealing to have an incentive program set up. We wish we could! Unfortunately, insurance laws make discounting insurance illegal, so there is no way for us to put a program like this into action. We apologize that we are unable to offer this feature, but please let us know if you have any questions or need further assistance.
    Feb 19,2016
The trip included a
tour
AXA Assistance USA Gold
Their claims processing was prompt and professional. Our claim was processed and paid promptly.
Diane G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
To be honest, I think it is too expensive for people 70 or over, especially when many people at this age are on fixed incomes. The insurance was more my wife's idea than mine.
Larry S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
We had a very difficult personal situation causing us to cancel our trip. The claims and customer service employees were empathetic & helpful and the case was resolved quickly within the time promised.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.67)
  4. Trawick International
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.65)
  1. Berkshire Hathaway Travel Protection
    (4.53)
  2. GeoBlue
    (4.51)
  3. IMT Services
    (4.47)
  4. Travelex
    (4.46)
  5. AIG Travel
    (4.33)