Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
tour
AXA Assistance USA
Gold
AXA's rates were very competitive - that was important because the kind of coverage we needed for our Antarctica expedition cruise (with Medevac mandatory as required by the cruise operator) was expensive. Very useful to have a range of choices presented and compared by "insuremytrip". Customer service was very responsive when I needed to update and make slight changes to our return date. Policy Information sent by e-mail or links to website was complete.
Would definitely recommend people look at AXA's plan (using insuremytrip to also compare with other plan options) if they need major one-time medevac and trip interruption coverage for a special "once-in-a-lifetime" adventure like our 3-week expedition cruise to Antarctica.
Would definitely recommend people look at AXA's plan (using insuremytrip to also compare with other plan options) if they need major one-time medevac and trip interruption coverage for a special "once-in-a-lifetime" adventure like our 3-week expedition cruise to Antarctica.
Douglas K. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for the kind review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 09,2016
The trip included a
tour
AXA Assistance USA
Gold
Although i had no need for using the plan, i felt very good about having it in case i did.
Jane N. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Dec 09,2016
The trip included a
cruise
AXA Assistance USA
Gold
Price is fair since my wife and I are over 80
Adrienne S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 07,2016
AXA Assistance USA
Gold
Did not have to use my plan. Cannot really say how it works if you actually need it. I will say I felt better knowing I had it.
Michael B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Dec 07,2016
AXA Assistance USA
Gold
Mrs landau and I had only one problem -some items left behind in Peninsula Hotel Hong Kong
We contacted Hotel which is air mailing items back to us.
No problem no claim
We contacted Hotel which is air mailing items back to us.
No problem no claim
Robert L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Dec 07,2016
The trip included a
cruise
AXA Assistance USA
Gold
It's wonderful to travel with complete peace of mind, knowing how well you took care of us two trips ago. Will never travel without you.
Patricia G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 05,2016
AXA Assistance USA
Gold
Gratefully we did not have to use the plan but were glad you were there.
Ronald G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Nov 30,2016
The trip included a
tour
AXA Assistance USA
Gold
I really don't know if I was satisfied since I did not need to use it. I felt prepared if something had gone wrong, but would not know if that was the case unless a problem occurred. The ongoing dilemma of buying insurance - what a waste of money since it was not used; or, what a fabulous investment since it provided the assistance I needed.
David B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 30,2016
The trip included a
tour
AXA Assistance USA
Gold
The plan gave me peace of mind knowing that I had coverage if needed. Luckily I had no issues while I was on my trip. I was very satisfied with the assistance I received in choosing a plan.
Linda F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Nov 28,2016
AXA Assistance USA
Gold
Unfortunately our trip had to be cancelled due to medical reasons. Provided all necessary paperwork to AXA by registered mail and followed up with phone call to confirm that all documentation required had been received. Their claims department stated that we would hear in approximately 30 days. When that date had passed and we had not heard we called them. At that point AXA informed us that the actual claim form had not been included in the package! There were several phone calls between ourselves and AXA over a period of 2 days, after which we received an e-mail stating our claim had been processed and approved in full. Apart from those final 2 days we received a good response from the company.
Gillian P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Nov 28,2016